Hi there! It sounds like you’re running into a message saying "Unable to complete your request, please try again" in the Wescom Financial app, and it mentions maintenance. Can you tell me if this message appears every time you open the app, or just at certain times? Also, is the message specifically telling you that maintenance is happening right now?

This info will help me pinpoint if the issue is likely due to scheduled maintenance or something else like connectivity or app settings.

In the meantime, here are a few quick things you can try:

1. Check your internet connection. Make sure your device is connected to Wi-Fi or cellular data and that the connection is stable.
2. Close the app completely and reopen it. Sometimes an app restart clears temporary glitches.
3. Restart your device. This refreshes system resources and can solve transient issues.
4. Check for app updates. Go to your app store and see if a newer version of the Wescom Financial app is available — updates often include fixes.
5. If you see the maintenance message, it may be a scheduled update or outage. These usually resolve in a few hours. Check Wescom Financial’s website or social media for any announcements on scheduled maintenance.

If you’ve already tried these or if the problem persists after some time, let me know, and we can dive deeper into the issue.

Are you able to do these steps now?

I did all the suggested things, the app fails to open each and every time I try to use it for 2 days now.

Thanks for letting me know you’ve already tried the common steps, and the issue has been ongoing for two days. That’s definitely unusual, so let’s look deeper.

Since the app opens but then immediately shows "Unable to complete your request" and mentions maintenance, and the problem has persisted, it’s possible that a corrupted app installation or cache is causing this crash loop.

Here’s what I recommend next for your Windows device using the WebKit browser environment:

1. Fully uninstall the Wescom Financial app from your device. Removing it completely can clear out any corrupted files or settings.
2. Clear any cached data related to the app or browser. Since you’re using a WebKit-based environment, clear your browser’s cache and stored cookies. This can sometimes hold onto bad sessions that affect app behavior.
3. Reinstall the Wescom Financial app fresh from the official source to ensure you have the latest stable version.
4. Try logging in again after reinstalling, using a stable Wi-Fi connection if possible.

Some users have reported that a reinstall resolved similar issues with Wescom Financial’s app freezing or crashing frequently, especially when the app updates or file conflicts occur3.

If this still doesn’t remedy the problem, it could be a more complex server-side or account-specific issue. At that point, I would recommend reaching out directly to Wescom Financial support for account verification and to check if there’s an ongoing technical issue uniquely affecting your account or app version.

Let me know how the reinstall goes, or if you want, I can help guide you through the uninstall and reinstall steps on your Windows system. Are you comfortable with proceeding that way?

I uninstalled the app, cleared my cache, then rebooted the iphone. When it was back, I reinstalled the app. It still will not open multiple times.

Thanks for letting me know what you’ve done so far, especially uninstalling, clearing cache, rebooting your iPhone, and reinstalling the app. Since the Wescom Financial app still won’t open after multiple attempts, we may need to try a few additional iOS-specific steps.

Here’s what I suggest next:

1. Force close the app completely:
- On your iPhone, swipe up from the bottom and pause in the middle (or double-click the Home button if your iPhone has one).
- Find the Wescom Financial app preview and swipe it off the screen to close it.
- Then, try opening the app again.

2. Check for iOS updates:
- Go to Settings > General > Software Update and make sure your iPhone is updated to the latest iOS version. Sometimes app crashes happen due to compatibility issues with older iOS versions.

3. Reset all settings (without deleting data):
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
- This resets system settings like network, privacy, and preferences but keeps your data intact. It can clear corrupted preferences causing crashes.

4. Confirm app permissions:
- Go to Settings > scroll down to the Wescom app and check that necessary permissions (like access to network/data) are enabled.

5. Check your internet connection:
- Use a different Wi-Fi or cellular network to test if connectivity issues might trigger the crash.

If after trying these your app still crashes immediately, it might be a rare bug in the app version or something related to your account on the Wescom server side.

In that case, please contact Wescom Financial support directly with details of your device model, iOS version, and the exact error messages. They can escalate to their developers and check if any ongoing issues affect your account or the app version1 9 10.

Would you like me to walk you through any of these iOS steps now?