Hi there! I see you're having trouble downloading Hot Wheels Unlimited on your Kindle with Android 11, where it loads but then just shows the install button again. Let's get this sorted out together.

To start, can you please tell me a bit more? For example:
- Are you downloading this from the Amazon Appstore on your Kindle or the Google Play Store?
- Does it give any error messages during the loading or after hitting install?
- Have you had enough free storage space on your device?
- Have you tried restarting your Kindle or clearing cache for the app store?

Meanwhile, here are some initial steps that usually help with this kind of install loop on Android devices like Kindle:

1. Check Storage: Make sure your device has enough free space to install the game. Sometimes downloads get stuck if storage is tight.

2. Restart Device: A quick reboot can clear temporary glitches affecting downloads.

3. Clear App Store Cache:
- Go to Settings > Apps & notifications > See all apps > (Amazon Appstore or Google Play Store)
- Tap Storage & cache
- Tap Clear Cache and then Clear Storage (this may sign you out, keep your credentials ready)

4. Check Network Connection: Use a stable Wi-Fi connection. Sometimes a weak or unstable connection interrupts downloads.

5. Update Your App Store: Make sure your Amazon or Google app store app itself is up to date.

If after these checks and steps you still see the same problem, let me know. We can try some deeper troubleshooting like checking app permissions or even reinstalling the app store app if necessary.

Does this make sense so far? Can you try these and tell me what happens?

I downloaded it on play store by the way

Thanks for that detail! Since you're using the Google Play Store on your Kindle and the download seems to start but then just shows the install button again, let's focus on a few Play Store specific fixes.

Here's what you can try next:

1. Clear Google Play Store Cache and Data: Sometimes corrupted cache causes install loops.
- Go to Settings > Apps & notifications > See all apps > Google Play Store
- Tap Storage & cache
- Tap Clear Cache and then Clear Storage

2. Clear Google Play Services Cache:
- Similarly, go to Google Play Services under apps
- Clear Cache

3. Check Google Account Sync:
- Go to Settings > Accounts > Google
- Make sure your account is syncing properly without errors

4. Uninstall Play Store updates: Sometimes reverting Play Store to factory helps.
- In Google Play Store app settings, tap the three dots > Uninstall updates

5. Try a Different Internet Connection: If possible, switch to a different Wi-Fi network or try using mobile data to rule out network issues.
<br6. Restart your Kindle after these steps to refresh everything.

Try these and see if the install button still appears after the loading phase. Let me know how it goes! If it still doesn't work, we can look at more advanced settings or possibly side-loading the app safely.

I cleared the play store cache and storage and it still won't work

Thanks for trying that and letting me know! Since clearing the Play Store cache and storage didn’t resolve the issue, let’s try some additional steps focused on your Google account and Play Store app itself, which can sometimes help with this install loop:

1. Remove and Re-add Your Google Account
Sometimes the account connection can cause install problems. To refresh this:
- Go to Settings > Accounts > Google
- Select your Google account linked to the Play Store
- Tap Remove account (don’t worry, your data will remain in the cloud)
- Restart your Kindle
- Go back and add your Google account again
- Try downloading Hot Wheels Unlimited once more

2. Uninstall Updates for Google Play Store
This reverts the Play Store app to factory version and often fixes install loops:
- Go to Settings > Apps & notifications > See all apps > Google Play Store
- Tap the three-dot menu at top right
- Choose Uninstall updates
- Restart your Kindle, then open Play Store and let it update itself automatically
- Try the download again

3. Check for System Updates on Your Kindle
Sometimes the Android OS needs updating for app installs to work smoothly:
- Go to Settings > System > System updates
- If there’s an update available, download and install it
- Retry the download after the update

4. Verify Storage Space Once More
Double-check you really have enough free storage. Sometimes cached files or hidden system data can fill space:
- Go to Settings > Storage and look at available space
- If low, try deleting unused apps or files temporarily

5. Try Side-loading as a Last Resort
If all else fails and you’re comfortable with it, you can safely side-load Hot Wheels Unlimited APK from a trusted source. I can guide you through this if you want.

If you want, I can share official Google troubleshooting tips for app download issues that mention these steps. Just let me know how it goes after trying these!

Are you comfortable removing and re-adding your Google account to start?