Hi there! I understand you're having trouble logging in on your iPhone. Let's work through this together. Can you tell me a bit more about what happens when you try to log in? Are you seeing any error messages, or does the login screen simply not respond?

Once I have more details, I can guide you better.

No error messages. When I press enter the sign in information disappears and nothing else happens

Thanks for the additional information! Since your login details disappear without any error message, let’s try a few steps to resolve this.

1. Check Internet Connection: Ensure your iPhone is connected to a stable Wi-Fi network or has good cellular data reception. You could try switching to another network if possible.

2. Close and Restart App: Double press the Home button (or swipe up from the bottom of the screen and hold) to view the app switcher. Swipe up on the F1 app to close it completely. Then, reopen the app and try logging in again.

3. Clear App Cache/Data: Sometimes cached data can cause issues. Unfortunately, iOS does not allow you to clear cache directly for apps. However, uninstalling and reinstalling the app can help. To do this:
- Press and hold the F1 app icon until options appear.
- Tap “Remove App” and then “Delete App.”
- After it's deleted, go to the App Store, search for the F1 app, and reinstall it.

4. Check for iOS Updates: Ensure your iPhone is running the latest version of iOS. You can check this by going to Settings > General > Software Update. If an update is available, consider installing it.

5. Disable VPN (if applicable): If you're using a VPN, try disabling it and then attempt to log in again.

If none of these steps resolve the issue, there might be a temporary issue with the F1 server. It's worth checking their support page for any announcements about outages: Login Problems - Support or you can always reach out directly to their support at [email protected].

Let me know if these steps help, or if we need to explore other options together!

I’ve deleted the app several times. I don’t have a vpn. It’s still not working

Thank you for your patience! Since you've already tried deleting the app and you don’t have a VPN, let’s explore one more potential solution that some users have found helpful. It involves switching your connection temporarily:

1. Switch to Mobile Data:
- Disconnect from Wi-Fi and turn on your mobile data.
- Open the F1 app and try logging in while connected to mobile data. Sometimes, loading the app through a different internet connection can help resolve login issues.

2. Return to Wi-Fi: If it logs in successfully with mobile data, try switching back to Wi-Fi to see if the issue persists there as well.

If this still doesn't resolve the problem, it might be worth checking F1's support channels or forums, as other users might be experiencing similar issues. Here’s a link to a relevant thread on Reddit where users discuss similar problems and potential solutions: Reddit Discussion.

If you're still unable to log in after this, I recommend reaching out directly to F1 support at [email protected] for more specialized assistance.

Let me know how it goes or if you have more questions!

Turning off wifi didn’t work.

Thank you for staying with me through this! Since turning off Wi-Fi didn’t work either, let's explore some other options to get you logged in.

1. Restart Your iPhone: Sometimes a simple device restart can resolve various issues. Press and hold the side button and either volume button until the slider appears. Slide to power off, and once the iPhone is completely off, turn it back on.

2. Check Date & Time Settings: Incorrect date and time settings can cause login issues. Go to Settings > General > Date & Time and ensure “Set Automatically” is enabled.

3. Reset Network Settings: This can help resolve issues where network settings might be causing conflicts. To do this:
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- Enter your passcode if prompted and confirm the reset. Note that this will erase saved Wi-Fi passwords, so be prepared to re-enter them.

4. Try Logging In from a Different Device: If possible, see if you can access your account from another device, such as a computer or tablet. This can help us determine if the issue is specific to your iPhone.

If you still cannot log in after trying these steps, it might indicate an issue with your account or the app itself. At this point, I would recommend contacting F1 support at [email protected] for further assistance. They may have insights into ongoing issues with the app that could be affecting your login attempts.

Please let me know how this goes or if you have any other questions!