Hi there! It sounds like you're wanting to check or adjust the time and date settings for the AuthentiCare 2.0 app on your device. Could you let me know if you're experiencing issues like incorrect timestamps on your visits, or are you just looking to understand how the app handles time and date?
In the meantime, I can share some basics:
1. The AuthentiCare 2.0 app typically syncs its time and date from your device’s system settings. So, the app relies on the time and date set on your Windows device. 2. To ensure accurate time and date in AuthentiCare 2.0, check that your Windows 10 system date and time are correctly set: - Click on the time on your taskbar (bottom right corner). - Select "Date and time settings." - Make sure "Set time automatically" and "Set time zone automatically" are turned ON. - If automatic settings don’t work, try manually setting the correct date, time, and time zone. 3. There is no specific time/date setting inside the AuthentiCare 2.0 app itself; it uses your device's settings for timestamps when clocking in and out.
If after checking your Windows system settings your AuthentiCare app still shows wrong times/dates or timestamps incorrectly, please let me know exactly what happens. I can then guide you with more detailed troubleshooting steps or settings to verify within the app.
Does this help you so far? Would you like assistance walking through checking your Windows settings?
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Pierre
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Hi there! It sounds like you're wanting to check or adjust the time and date settings for the AuthentiCare 2.0 app on your device. Could you let me know if you're experiencing issues like incorrect timestamps on your visits, or are you just looking to understand how the app handles time and date?
In the meantime, I can share some basics:
1. The AuthentiCare 2.0 app typically syncs its time and date from your device’s system settings. So, the app relies on the time and date set on your Windows device.
2. To ensure accurate time and date in AuthentiCare 2.0, check that your Windows 10 system date and time are correctly set:
- Click on the time on your taskbar (bottom right corner).
- Select "Date and time settings."
- Make sure "Set time automatically" and "Set time zone automatically" are turned ON.
- If automatic settings don’t work, try manually setting the correct date, time, and time zone.
3. There is no specific time/date setting inside the AuthentiCare 2.0 app itself; it uses your device's settings for timestamps when clocking in and out.
If after checking your Windows system settings your AuthentiCare app still shows wrong times/dates or timestamps incorrectly, please let me know exactly what happens. I can then guide you with more detailed troubleshooting steps or settings to verify within the app.
Does this help you so far? Would you like assistance walking through checking your Windows settings?