Hi there! I understand you're seeing the spinning wheel and the Yardi Breeze App isn't connecting properly. Just to get a clearer picture, are you experiencing this issue right at login, or does it happen when you’re trying to access a specific feature in the app? Also, have you already tried any troubleshooting steps like restarting your browser or clearing cache?

Meanwhile, I can guide you through some initial checks to help fix this:

1. Check Internet Connection: Make sure your internet connection is stable. Sometimes a slow or interrupted connection can cause the app to hang on loading.

2. Clear Browser Cache: Since you’re on a WebKit-based browser on Windows 10, clearing your browser cache often resolves loading issues. Here’s how:
- Go to your browser settings.
- Find the option for clearing browsing data.
- Select cached images and files, be sure not to delete passwords or history if you want to keep them.
- Clear the cache and restart the browser.

3. Disable Browser Extensions: Sometimes, add-ons or extensions interfere with the app’s loading. Try disabling extensions temporarily and reload the app.

4. Try a Different Browser: If possible, try accessing Yardi Breeze on another browser like Chrome, Edge, or Firefox to see if the issue persists.

5. Check for Browser Updates: Ensure your browser is up to date, as older versions might not support some app functionalities fully.

If these don’t resolve the spinning wheel issue, we can look into advanced troubleshooting such as verifying your account status or network firewall settings that might block Yardi Breeze connections.

Let me know how it goes or if you’ve already tried some of these steps!

Won't connect when starting app. Works on Duck Duck Go Browser. Microsoft Edge browser stoped working

Thanks for the extra information! It helps a lot to know that Yardi Breeze connects fine using the DuckDuckGo browser but not on Microsoft Edge. Since Edge has stopped working with the app, it suggests the issue is specific to your Edge browser settings or cache.

Let’s try these steps to troubleshoot Microsoft Edge:

1. Clear Edge Cache and Cookies:
- Open Edge, click the three-dot menu in the top right corner.
- Go to Settings > Privacy, search, and services > Clear browsing data.
- Choose “Cached images and files” and “Cookies and other site data,” then click Clear now.
- Close and reopen Edge, then try Yardi Breeze again.

2. Check for Site Permissions Blocked in Edge:
Sometimes sites can be accidentally blocked. You can check this by typing edge://settings/content/all in the Edge address bar, then searching for the Yardi Breeze URL or any relevant domain, and making sure it’s not blocked for things like Cookies, Location, or JavaScript.

3. Disable Extensions in Edge:
- Click the three-dot menu > Extensions.
- Disable all extensions temporarily and reload Yardi Breeze. Some extensions interfere with app loading.

4. Update Edge to the Latest Version:
- Go to Settings > About Microsoft Edge, and check for updates. Running the latest version reduces compatibility issues.

5. Reset Edge Settings:
- If all else fails, try resetting Edge by going to Settings > Reset settings > Restore settings to their default values.
- This will clear customizations but can fix stubborn errors.

If you try these steps and it still spins without connecting, there might be a specific configuration or network setting on Edge blocking the app. Let me know which steps you’ve tried, and we can go deeper or explore firewall or security software settings.

Are you comfortable trying these suggestions with me?