Hello! I'd be happy to help you get your Mad Survivor account set up on your new phone. To start, could you please tell me if you still have access to your old phone where the account is currently active? Also, do you remember your login details like your username, email, or password for the game? This will help me guide you better.
Great, thanks for letting me know you have the old phone and your username. That really helps!
To get your Mad Survivor account on your new phone, let's start with these steps:
1. On your old phone, please ensure you are logged into the game with your account. Check if the game is connected to any account service like Google Play Games or Facebook (commonly used for saving progress).
2. On your new Android phone (running Android 10), install Mad Survivor from the official store.
3. When you launch the game on the new phone, try logging in using the same method you used on the old phone (Google Play Games account, Facebook, or Mad Survivor username/password).
4. If the game doesn’t automatically retrieve your data, look for an option like "Restore Account" or "Link Account" on the login screen.
5. If you only have your username but did not link the game to an external account, please tell me so. In that case, we may need to try account recovery through support with proof of ownership.
Have you already tried logging in on the new phone with your existing credentials? If yes, what happened then? Any error messages or issues?
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Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hello! I'd be happy to help you get your Mad Survivor account set up on your new phone. To start, could you please tell me if you still have access to your old phone where the account is currently active? Also, do you remember your login details like your username, email, or password for the game? This will help me guide you better.
Do have the old phone and yes I have my username
Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
Followed by
Great, thanks for letting me know you have the old phone and your username. That really helps!
To get your Mad Survivor account on your new phone, let's start with these steps:
1. On your old phone, please ensure you are logged into the game with your account. Check if the game is connected to any account service like Google Play Games or Facebook (commonly used for saving progress).
2. On your new Android phone (running Android 10), install Mad Survivor from the official store.
3. When you launch the game on the new phone, try logging in using the same method you used on the old phone (Google Play Games account, Facebook, or Mad Survivor username/password).
4. If the game doesn’t automatically retrieve your data, look for an option like "Restore Account" or "Link Account" on the login screen.
5. If you only have your username but did not link the game to an external account, please tell me so. In that case, we may need to try account recovery through support with proof of ownership.
Have you already tried logging in on the new phone with your existing credentials? If yes, what happened then? Any error messages or issues?