Hi there! I understand you're having some trouble getting the TXU Energy app to work on your iPhone. Let's see if we can sort this out together.

Could you tell me a bit more about what's happening? Does the app not open at all, or does it crash after you try to use it? Any specific error messages you're seeing?

With a little more info, I’ll be able to guide you through some troubleshooting steps!

Will not open at all

Thank you for the details! If the TXU Energy app isn't opening at all on your iPhone, let's go through a few troubleshooting steps to see if we can resolve the issue together.

### Step 1: Restart Your iPhone
Sometimes a simple restart can fix application issues.
1. Press and hold the side button and either volume button until the "slide to power off" slider appears.
2. Slide to power off your iPhone, then wait a few seconds before turning it back on.

### Step 2: Check for App Updates
Make sure you have the latest version of the TXU Energy app.
1. Open the App Store.
2. Tap on your profile picture in the top right corner.
3. Scroll down to see if the TXU Energy app needs an update. If you see it listed, tap "Update."

### Step 3: Reinstall the App
If the app is still not opening, try reinstalling it.
1. Find the TXU Energy app on your home screen.
2. Press and hold the app icon until a menu appears, then select "Remove App."
3. Confirm by tapping "Delete App."
4. Go back to the App Store, search for the TXU Energy app, and reinstall it.

### Step 4: Check for Device Software Updates
Ensure your iPhone is running the latest iOS version.
1. Go to Settings > General > Software Update.
2. If an update is available, download and install it.

### Step 5: Connectivity Check
Make sure you're connected to the internet (Wi-Fi or cellular data).

If the issue persists after trying these steps, there may be a broader problem with the app or service. You can check for current outages or problems at TXU Energy's status page or contact customer support directly at 877-472-2898 for further assistance regarding the app1.

Let me know how it goes or if you need any further assistance! Are you satisfied with the solution I provided?