Hi! I see that the BJ's Restaurants app opens but freezes on the initial screen even after you reinstalled it. To help you better, I want to ask a couple of quick questions:

1. Has the app ever worked properly on your current device before, or is this the first time you’re trying it?
2. Is your Android 10 device fully updated with the latest system updates?
3. Could you tell me if you have a stable internet connection when trying to open the app (Wi-Fi or mobile data)?

To start with, here are some clear, step-by-step things we can try, since reinstalling alone didn’t help:

1. Clear App Cache and Data:
- Go to your device Settings.
- Tap Apps or Application Manager.
- Find and select the BJ’s Restaurants app.
- Tap Storage.
- Hit Clear Cache and then Clear Data.
This removes temporary files that might be causing the freeze but won’t delete your account info since you’ll be logging in again.

2. Check Internet Connection:
Make sure your device is connected to a reliable Wi-Fi or mobile data. Sometimes the app needs to load server information on launch.

3. Restart Your Device:
Sometimes a simple restart clears temporary issues that can cause freezing.

4. Check for System Updates:
Go to Settings > System > System Update and make sure your Android 10 is up to date with the latest patches.

If after all this the issue persists, it could be an app compatibility problem with the OS or a temporary server side issue. In that case, please let me know so I can assist you with the next steps.

Have you tried clearing the app cache and data yet? That might make a difference here.

Are you satisfied with this initial plan? Let me know how it goes!