Hello! I understand you're having some trouble with the Allstate app not recording your trips and losing GPS signal. Let's work together to resolve this issue.

First, could you provide a bit more detail? For example, when did this issue start? Are you experiencing this in specific locations, or does it happen everywhere? Also, have you tried any troubleshooting steps already?

In the meantime, here are a few common reasons and initial steps to check:

1. GPS Settings: Ensure that your location services are enabled for the Allstate app. You can check this in your device's settings under "Location" or "Privacy."

2. Network Connection: A good cellular connection is essential for the app. Check if you're in an area with strong cellular service.

3. Battery Saver Mode: Make sure your device is not in battery saver mode, as this can affect app functionality.

4. App Permissions: Sometimes, the app may need permissions to access background data. Check the app settings on your device.

5. Software Updates: Ensure that both your Android device and the Allstate app are updated to the latest version. Updating can fix bugs that might cause issues.

If you've already checked these, we can look into more advanced troubleshooting steps or I can help further diagnose the issue. Are you satisfied with the solution so far, or do you need more specific guidance?