Hi there! I understand your Homedics SereneScent app keeps updating constantly, is that right? Just to clarify, do you mean the app itself keeps prompting you to update, or is the app stuck in a loop trying to update the diffuser firmware? Any extra details about what exactly happens when it "keeps updating" would really help me guide you better.

In the meantime, here are some initial steps to try for the SereneScent app and diffuser update issues on your iPhone running iOS 18.5:

1. Check your Bluetooth connection: Make sure Bluetooth is enabled on your iPhone and that the diffuser is properly in pairing mode. Sometimes connectivity issues cause the app to repeatedly try updating firmware.

2. Restart your devices: Power cycle the diffuser by unplugging it for about 5 seconds, then plug it back in. Also, close the SereneScent app completely on your iPhone (swipe up from the bottom and swipe the app away), then reopen the app.

3. Update the app: Go to the App Store and confirm you have the latest version of the SereneScent app installed. Sometimes older versions have bugs causing update loops.

4. Reinstall the app: Delete the SereneScent app from your iPhone, then reinstall it fresh from the App Store. This can clear any corrupted files causing update problems.

5. Check for iOS updates: While you have iOS 18.5, ensure any minor updates or patches are installed by going to Settings > General > Software Update.

If after trying these your app still keeps asking for updates or fails to complete firmware updates, let me know. There may be some deeper issues we can investigate, such as firmware glitches or server syncing problems. Also, sharing any error messages you see can help a lot.

Does this sound like the issue you’re facing? If so, please try these steps and tell me what happens next! I’m here to help get this sorted for you.

Keeps updating