Hi there! I understand that you’re having trouble with the Clario app on your iPhone. I’m here to help you get this sorted out.

Could you please provide me with a bit more detail about the issue? For example, are you unable to open the app, or is it crashing, or are you experiencing any specific error messages? Knowing more will help me guide you much better!

The app opens up just with the Clario logo

Thanks for the details! It sounds like the Clario app is stuck on the splash screen with just the logo showing. This can sometimes happen due to various reasons, but there are a few steps we can take to try to resolve this.

1. Force Close the App: Double-click the home button (or swipe up from the bottom of the screen if you have no home button) to see your recently used apps. Find the Clario app and swipe it up to close it. Then, try reopening the app to see if it works.

2. Restart Your iPhone: Sometimes, a simple restart can help fix issues. Hold down the power button (or the volume button and side button for iPhone models without a home button) until you see the slider. Slide to turn off, then press the power button again after a moment to turn it back on.

3. Check for Updates: Make sure your app and iOS are up to date. Go to the App Store, search for Clario, and see if there's an update available. Also, check if there are any iOS updates in your Settings under General > Software Update.

4. Reinstall the App: If the above steps don't work, you might consider uninstalling and then reinstalling the Clario app. Press and hold the app until the options appear, then select 'Remove App.' After that, go back to the App Store to download it again.

5. Clear App Data (if applicable): If there's an option to clear cache or app data within your device settings, try doing that. Unfortunately, this is a bit more limited on iPhones compared to other systems, but reinstalling the app generally handles this as well.

If you've tried all of these steps and the issue persists, we may need to explore further options. You can also reach out to Clario’s support team directly for more assistance at [email protected] or [email protected].

Are you satisfied with the solution I provided? Let me know if you need further help!