Hi there! I’m here to help you with the issue you’re encountering while making a purchase on Whatnot. I understand that seeing an “unknown error occurred” message can be concerning.

Could you please provide me with a bit more detail? For example, are you trying to make a purchase using the Whatnot app or through a web browser? Also, have you tried any steps so far, like refreshing the page or checking your payment method? Let’s work through this together!

its through the app

Thanks for the information! Since you're using the Whatnot app and encountering this error, let's try a few troubleshooting steps to see if we can resolve it.

1. Check for App Updates: Ensure that your Whatnot app is up to date. Sometimes issues can arise from using an outdated version. You can check for updates in the app store on your device.

2. Restart the App: Close the Whatnot app completely and then reopen it. This can often resolve temporary glitches.

3. Clear Cache (if possible): Depending on your device, you may have an option to clear the app's cache. This can help with performance issues. You can usually do this in the app settings or your device's application settings.

4. Validate Payment Method: Make sure your payment method is valid and has sufficient funds available. If necessary, try adding a different payment method.

5. Check Internet Connection: Ensure that you have a stable internet connection while making the purchase. Switching between Wi-Fi and mobile data can also be helpful.

If you've gone through these steps and are still facing the same error, we can look into other options, like uninstalling and reinstalling the app or checking with Whatnot's support for any known issues.

Let me know how it goes!