Hi there! I understand that the WDAM Local News App is freezing at the advertisement screen when you try to open it. Let's get this sorted out for you.

Could you let me know if you're currently using Wi-Fi or mobile data when trying to access the app? Sometimes connectivity issues can cause problems during the startup process.

In the meantime, here are a few steps you can try:

1. Force Close the App: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button), locate the WDAM app, and swipe it up to close it completely. Then reopen the app.

2. Check Your Connection: If you're on Wi-Fi, try switching to cellular data (4G/3G) and see if that makes a difference. If you're using mobile data, try switching to Wi-Fi.

3. Restart Your iPhone: Sometimes a simple restart can help resolve these issues. Hold down the power button and slide to power off. Turn it back on.

4. Update the App: Ensure that you have the latest version of the WDAM app installed. Go to the App Store, search for WDAM, and check for updates.

5. Reinstall the App: If the problem persists, consider deleting the app from your device and then reinstalling it from the App Store.

Please try these steps and let me know how it goes! Are you satisfied with the solution I provided so far, or do you need further assistance?

Doesn’t work

Thanks for your patience! Since the previous steps didn't work, let's try a couple of additional options. It seems that there could be various reasons for the app malfunctioning, possibly including location services or server issues. Here’s what you can do next:

1. Check Location Services: The WDAM Local News app may require Location Services to be enabled to function properly. Go to Settings > Privacy & Security > Location Services and ensure that it's turned on, and then find the WDAM app in the list and set the location access to "While Using the App" or “Always.” This might help the app start correctly.

2. Clear Background Apps: Sometimes, having many apps running in the background can slow down your device. Close any apps you aren’t using by swiping up on them in the app switcher. After that, try to open the WDAM app again.

3. Check for System Updates: Make sure your iPhone’s iOS is up to date. Go to Settings > General > Software Update to check for any available updates.

4. Server Issues: It's also possible there might be temporary server issues on WDAM's end. You can check their support page for updates related to any ongoing issues here or consider reaching out via email to their support if the problem persists. Their support email is [email protected].

Please go through these steps, and let me know if you see any improvement! Are you satisfied with the suggested steps, or do you need further assistance?