Hi there! I understand you're experiencing an outage with the PlanRadar desktop and mobile app in the UK. I'd like to help get to the bottom of this.

First, can you tell me a bit more about what exactly is happening?
- Are you unable to open the app entirely, or is it not syncing data?
- Is this affecting both desktop and mobile for you?
- Have you tried checking your internet connection or restarting the app/device?

Sometimes, issues may be due to local network conditions or server outages. While I check on the current status, it’s good to verify that your Mac and mobile devices are properly connected to the Internet.

Meanwhile, from what I can see, there aren't any widespread outage announcements specifically for the UK on the official PlanRadar channels currently. You might want to try the following troubleshooting steps on your Macintosh (OS X 10.15.7) to isolate the problem:

1. Restart the App: Close the PlanRadar app completely on your Mac and mobile device, then reopen it.
2. Check Internet Connection: Make sure your internet is stable. You can open a browser and try loading some webpages.
3. Clear Cache (if applicable): For the desktop app, if there's an option to clear cache or reset settings, try that.
4. Update the App: Check that you have the latest version installed. Older versions may face connectivity issues.
5. Re-login: Log out from your PlanRadar account and log back in to refresh your session.
6. Try Offline Mode: The mobile app supports offline usage with synced data; check if the app behaves differently when offline5.

If none of these help, then it might indeed be a temporary issue on PlanRadar’s side, which they usually resolve quickly.

Would you like me to check for any ongoing incidents reported by PlanRadar’s support or provide their direct support contact to escalate?

Let me know how the above checks go or if you have more details for me!

The Plan Radar desktop and mobile app appears to have gone down in the UK