[iFLO] I have a new router with a new password and my device won't let me put in my new info.

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Tom Miller
6 months ago In iFLO
I have a new router with a new password and my device won't let me put in my new info.

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Henry Adams

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6 months ago

Hi there! I understand that you’re trying to update your iFLO device's Wi-Fi settings with your new router and password, but the app isn’t letting you input the new info. Let’s get that sorted out.

To help me assist you better, could you tell me a bit more about what exactly happens when you try to enter the new Wi-Fi details? For example:
- Does the app show an error message, or does the input field seem disabled?
- Have you tried restarting the iFLO app or your Android device after changing router details?
- Did you make sure your Android device is connected to the new Wi-Fi network before changing the settings in the app?

In the meantime, here is a step-by-step approach you can try to update your iFLO device’s Wi-Fi connection with your new router:

1. Restart your router and your Android device to clear any cached connections.
2. Make sure your Android device itself is connected to the new Wi-Fi network (with the new password). This often helps the app detect the right network to connect to.
3. Open the iFLO app and try to navigate to the Wi-Fi settings or the device settings menu. This is usually under something like “Network Setup” or “Wi-Fi Settings.”
4. If the app won’t let you edit the Wi-Fi details directly, try logging out and logging back into the app, or uninstall and reinstall the app to refresh its permissions and caches.
5. Sometimes, the iFLO device itself needs to be re-paired with the new network. This may mean pressing a reset button on the device to put it into setup mode and then reconnecting via the app.

If these steps don’t work, I can share a handy video and official guide on changing the Wi-Fi network on the iFLO device, which may include details specific to your model or app version2 1.

Could you try this out and let me know how it goes? If you run into specific errors, just share the message, and we can go from there.

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