[Público] Not working

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Ana
11 months ago In Público
Not working

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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11 months ago

Hi there! I see you're having trouble with the Público app not working. To help you better, could you tell me a bit more about what's happening? For example:
- Is the app not opening at all, or does it crash?
- Are you seeing any error messages?
- Did this issue start recently after an update or change?
- Are you using any mobile data limitations or specific network connections?

Meanwhile, here are some initial steps we can try together on your Windows device to get the Público app working again:

1. Restart Your Device: Sometimes a simple restart clears up temporary glitches.

2. Check Internet Connection: Ensure your device is connected to a stable internet network (Wi-Fi or Ethernet).

3. Update the App: Make sure the Público app is updated to the latest version. On Windows, you can check the Microsoft Store for updates.

4. Clear Cache and Data: Since you’re on Windows using WebKit (which suggests a browser interface), try clearing browser cache and cookies in your browser settings, as cached data can cause app malfunction.

5. Reinstall the App: If feasible, uninstall the app and then reinstall it fresh from the official store or source.

6. Check for System Updates: Ensure your Windows 10 is up to date with the latest patches and updates.

If you have already tried some of these or if the issue persists, please let me know which ones you’ve done, and any additional details you have. That way, I can guide you with more specific troubleshooting!

Are you able to share what exact problem or error you’re facing?

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