[Radio FM] Keeps cutting on and off

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M
Moore
9 months ago In Radio FM
Keeps cutting on and off

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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9 months ago

Hello! I understand your Radio FM app keeps cutting on and off, and you'd like it to play smoothly. That can interrupt your listening experience, so let's try to get that fixed.

Before we dive into steps, can I ask a couple of quick questions?
- Are you using the Radio FM app on your Android 10 device with WebKit browser?
- Does the app cut out when the screen is off or all the time?
- Have you noticed if it happens only on certain stations or all of them?
- Also, is your device in battery saver mode or do you have any app battery restrictions enabled?

These details will help me tailor the solution better. Meanwhile, here are some common fixes that often help:

1. Check for App Updates
Make sure your Radio FM app is fully up to date. App developers often release fixes for bugs after OS updates.

2. Allow Unrestricted Battery Usage
Sometimes Android limits what apps can do in the background to save power.
- Go to Settings > Apps > find your Radio FM app > Battery settings.
- Enable any options like “Allow background activity” or “Unrestricted battery usage.”

3. Clear App Cache and Data
- Go to Settings > Apps > Radio FM > Storage and cache.
- Tap Clear cache first and test app performance; if problems continue, try Clear storage/data (this will reset app settings).

4. Reinstall the App
Sometimes app files get corrupted. Uninstall the Radio FM app completely, then reinstall it from the Play Store.

5. Check Network Connection
If you’re streaming online stations, a weak Wi-Fi or mobile data signal can cause interruptions. Try switching networks or restarting your router.

6. Keep Screen On or Use Foreground Mode
On some devices, the app cuts off when the screen goes to sleep. You can:
- Disable battery optimization for the app as above.
- Keep the app on screen or use a “keep awake” setting if available.

If you can try these and let me know your experience or if you’ve already done some of them, I can help you dig deeper or look for device-specific adjustments.

Are you satisfied with these initial steps?

M
Moore
9 months ago

Keeps cutting on and off

user
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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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9 months ago

Thanks for your patience! Since your Radio FM app keeps cutting on and off, and you reiterated this, let’s try to zero in on the cause with some targeted troubleshooting based on what users commonly face and fixes known to help on Android devices like yours.

Here’s a refined step-by-step:

1. Allow Background Activity for Radio FM App
Android sometimes restricts apps from running in the background to save battery, causing them to stop or disconnect.
- Press and hold the Radio FM app icon on your device.
- Tap “App info” > “Battery” settings.
- Make sure “Allow background activity” is turned on. If it was off, enabling this often stops the app from cutting out1.

2. Stable Internet Connection Check
If you are streaming stations, fluctuations in your Wi-Fi or mobile data signal can cause the sound to cut out. Try switching between Wi-Fi and mobile data to see if one is more reliable, or restart your router if on Wi-Fi2.

3. Clear Cache and Limit Background Apps
- Go to Settings > Apps > Radio FM > Storage and cache, then tap Clear cache.
- Close other apps running in the background to free up system resources, as too many active apps could throttle performance and cause interruptions.

4. Check for Multiple Devices Logged into Radio FM Account
If your account is active on multiple devices simultaneously, it might cause the stream to pause or stop on one device.

5. Disable Battery Optimization
Go to Settings > Battery > Battery optimization, find Radio FM, and set it to “Don’t optimize” or “Unrestricted.” This allows the app to run normally even when the device tries saving battery6.

6. Reinstall the Radio FM App
Uninstall and then reinstall the app to clear out possible app corruption or bugs.

7. If You Use Android Auto or External Hardware
If you’re listening via a car’s system or Android Auto, connection issues may come from the USB cable, car firmware or settings. Ensuring you have the latest updates and properly configured settings in your car’s Bluetooth and media priority might help47.

If you like, I can guide you through any of these steps in detail or check if there are device-specific tweaks for your exact Android 10 setup and browser environment.

Are you satisfied with these solutions so far?

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