Hello! It sounds like you're having trouble with an ad not loading on Shpock. Let’s see if we can get this sorted out together.

To start, can you let me know a little more about the situation? For example:
- Are you using the Shpock app or accessing the website through your browser?
- Is this happening with all ads or just specific ones?
- Have you tried refreshing or restarting the app/browser?

Once I have a better understanding of the issue, I can provide you with some step-by-step troubleshooting.

The message reads unknown error every time you press submit

Thanks for providing that additional context. It seems you're encountering an “unknown error” message when trying to submit something on Shpock. Let’s work through this together step by step.

1. Check Your Internet Connection: Make sure your device has a stable internet connection. Sometimes, if the connection is weak, it can cause submission errors.

2. Update the App: If you are using the Shpock app, ensure it is updated to the latest version. Go to the Google Play Store, search for Shpock, and see if there's an update available.

3. Clear Cache and Data: You can try clearing the cache for the Shpock app:
- Go to Settings on your Android device.
- Tap Apps or Applications.
- Find and tap Shpock.
- Tap Storage and then Clear Cache. If the problem persists, you can also choose Clear Data (this may log you out, but you can log back in).

4. Reinstall the App: If clearing the cache and data didn’t resolve the issue, consider uninstalling and then reinstalling the Shpock app. This can often solve various issues.

5. Server Status: It’s always good to check whether Shpock is experiencing any server issues. You might find some relevant information by checking online forums or their official help center here.

6. Submit a Request: If all else fails and the issue continues, it might be best to contact Shpock support directly. You can email them at [email protected] to report the problem.

After trying these steps, let me know if the issue is resolved, or if the “unknown error” persists! Are you satisfied with the solution I provided so far?