Hi there! I understand you’re having trouble resetting your password in the CoolG app. I’d like to help you get this sorted out. Could you tell me a bit more about what’s happening when you try to reset it? For example, are you not receiving a reset email, or does the app give you an error message when you try to reset the password?

Knowing this will help me guide you with the right steps. Meanwhile, here’s a general approach that usually helps with password resets on Android devices and apps:

1. On the CoolG app login screen, look for a "Forgot Password" or "Reset Password" link and tap it.
2. Enter your registered email address or username when prompted.
3. Check your email inbox (and spam/junk folder) for the password reset email from CoolG.
4. Follow the link in that email to create a new password.

Also, make sure your app is updated to the latest version from your app store, as older versions sometimes cause issues with features like password reset.

If the reset email isn’t arriving or the link doesn’t work, sometimes clearing the app cache can help:

- Go to your Android device’s Settings > Apps > CoolG.
- Tap Storage, then choose "Clear Cache."
- Try the password reset steps again.

Let me know what you observe or if you've already tried any of the above; from there, I can assist you with some more detailed troubleshooting!