[myLidl] Cannot access QR code. Cannot sign in with my email, apple or facebook. Trid to join with my phone

R
Renate Sehring
1 year ago In myLidl
Cannot access QR code. Cannot sign in with my email, apple or facebook. Trid to join with my phone

Comments

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
1 year ago

Hi there! I’m sorry to hear you’re having trouble accessing the QR code and signing in with your accounts. Let’s work together to figure this out.

First, could you please share a bit more detail about what happens when you try to sign in with your email, Apple, or Facebook? Are you receiving any specific error messages? Also, can you let me know whether you're trying to access myLidl via a web browser or an app on your phone?

Once I have this information, I'll be able to guide you through some troubleshooting steps!

R
Renate Sehring
1 year ago

Not recognizing my email when trying to enter password. Also when trying to join, it stated phone # already in use. Of course, it is mine

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
1 year ago

Thank you for providing that information! It sounds like your email may already be associated with an account, which is why you can’t reset your password or sign in. The message about your phone number being already in use suggests that your number is linked to that same account.

Let’s try these steps to see if we can resolve the issue:

1. Email Recovery: Since your email isn’t recognized, you may have an account that’s linked to it. Try using the "Forgot Password?" option on the sign-in page to see if you can reset your password. This will send a reset link to your email and can help you regain access.

2. Phone Number Confirmation: If you attempt to join again and get an error about the phone number, please double-check if you have access to the account linked to that number.

3. Alternate Login Method: If you're not able to access your email, can you try signing in using your Apple or Facebook account? Sometimes, trying a different method can bypass the email issue.

4. Account Handling: If all else fails, please check this link for guidance on account login issues: Error logging in or registration - Customer Care - Lidl.

If you still can’t access your account after trying these steps, it may be best to reach out to myLidl support directly by emailing them at [email protected]. They’ll be able to assist with recovering your account.

Are you able to try these steps, or do you need help with any specific part?

Leave a comment