Hi! I understand you’re having trouble sending messages to characters on the Talkie app using your laptop. Let’s see how we can get this sorted out together.

To start, could you tell me if you see any error messages when you try to send a message? Also, have you noticed if the messages just stay stuck or if the send button doesn’t respond at all?

Meanwhile, here’s a step-by-step you can try to fix this:

1. Check Your Internet Connection: Make sure your laptop is connected to a stable internet network. Sometimes, a spotty connection can prevent messages from going through.

2. Restart the Talkie App: Close the app entirely and then reopen it. If you’re using it in a browser, try refreshing the page.

3. Clear Cache/Temporary Data: Sometimes cached data can interfere with sending messages. Clearing your browser cache or Talkie app's cache (if applicable) might help.

4. Restart Your Laptop: A simple reboot can often resolve temporary glitches that block message sending.

5. Update your Browser or App: Ensure that your WebKit browser and Talkie app are both up to date.

If you’ve already tried these, let me know, and I can guide you through more advanced troubleshooting options.

Does this sound like a good place to start? Are you comfortable trying these steps now?

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I'm using on the website can't send messages, it's not my internet, I contacted a chatbot in the talkie website that I'm pretty sure is support "talkie support" and they fixed my first issue which was it would freeze at the welcome menu for the sign in, also talkie is not registered as an app in my laptop, so I can't use my laptop settings to fix it

Thanks for the details! Since you're using Talkie on the website and your internet connection isn't the issue, and because you mentioned Talkie isn't installed as an app on your laptop, that helps narrow down the problem quite a bit.

Here’s what I suggest next, focusing on the web version:

1. Clear Browser Cache and Cookies: Sometimes, old cached data can cause the website to behave unexpectedly. Since you’re using a WebKit-based browser on Windows 10, try clearing the cache and cookies:
- Open your browser settings.
- Find the Privacy or History section.
- Choose to clear browsing data, selecting cache and cookies.
- Restart the browser and try sending messages again.

2. Check Browser Permissions: Confirm that the website has permission to use features it needs (like JavaScript and maybe microphone or keyboard input if relevant):
- Click the lock icon near the website address bar.
- Verify permissions like JavaScript are enabled.

3. Try a Different Browser or Incognito Mode: This can help rule out extensions or browser-specific issues interfering with sending messages.

4. Log Out and Log Back In: Even though you resolved the initial login freezing with support, logging out now and logging back in can sometimes refresh session data and resolve sending issues.

5. Disable Browser Extensions: Sometimes ad blockers or privacy extensions can block the website's scripts. Try disabling extensions temporarily and see if that helps.

If you’ve tried all of these or want me to guide you through any step individually, just let me know. Also, if the messages still won’t send, do you see any specific error messages, or do the send buttons just not respond?

We can dig deeper based on what you find next!

Are you comfortable starting with clearing cache and cookies?

if I clear the cache will it delete my chat history, and forget everything?

Great question! When you clear the browser cache, it generally deletes temporary files like images and scripts that help the site load faster, but it does not delete your chat history or account data stored on the server. Your conversations should remain intact because they are typically saved on Talkie's servers, not just locally in your browser cache.

However, clearing cache can log you out or reset some website preferences, so you might need to sign in again after clearing it.

Just to clarify:

- Clearing cache: Removes temporary files, should not delete chat history.
- Clearing site data or cookies: Might remove login tokens and preferences but usually still doesn’t delete chat history.
- Deleting app data or uninstalling the app: Could remove local data, but since you’re using the web version, clearing browser cache is safer in this respect.

If you want to be cautious, you can take a screenshot or copy any critical chat info before you clear the cache, but generally, your chat history won't be affected by clearing cache on your browser.

Would you like me to guide you through clearing the cache safely now?

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yes please! so long as it makes the website work again!

Great! Here’s a simple guide to safely clear your browser cache on your WebKit browser (like Safari or others based on WebKit) on your Windows 10 laptop to hopefully get the Talkie website working properly again:

### How to Clear Browser Cache (Windows 10, WebKit Browser):

1. Open your browser.
2. Go to the browser settings or preferences.
- Usually accessible by clicking the three dots or lines (menu) in the upper-right corner.
3. Find the section labeled something like “Privacy,” “History,” or “Clear browsing data.”
4. Choose to clear cache (or cached images and files).
- You can also select cookies if you want, but remember this might log you out and reset preferences.
5. Select a time range — I recommend choosing “All time” to make sure any lingering files are removed.
6. Confirm and clear the data.
7. Restart the browser and open the Talkie website again.
8. Log back into your account if needed.

This won’t delete your chat history stored on Talkie’s servers, just temporary files on your laptop. So your conversations will be safe.

If you want, I can walk you through these steps in real-time. Just let me know what browser exactly you’re using (for example, Safari or another WebKit-based browser) and I’ll give you tailored instructions.

Also, after clearing cache, if the messages still won’t send, I have a couple of other tricks we can try.

Would you like to proceed with clearing the cache now?