[SwingU] After completing my round yesterday, I tried to save it. when I click "save & close" I will not save

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Alan
7 months ago In SwingU
After completing my round yesterday, I tried to save it. when I click "save & close" I will not save

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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7 months ago

Hi there! I see you're having trouble saving your round after clicking "save & close" in the SwingU app. Let's get this sorted out. Could you tell me a bit more about what happens when you click "save & close"? For example, does the app freeze, give any error messages, or simply not respond? Also, are you connected to the internet when trying to save the round?

Meanwhile, here are some initial steps we can try:

1. Make sure you have a stable internet connection. Sometimes saving requires syncing with the server.

2. Restart the SwingU app to clear any temporary glitches. Simply close it completely and reopen it.

3. Log out of your SwingU account and log back in. This can refresh your session and fix account-related saving issues.

4. Check if your app is updated to the latest version available on your device.

Once you try those, please let me know what happens when you click "save & close" again. If it still doesn’t work, we can explore deeper troubleshooting steps like manual score entry or verifying account details.

Are you connected to any special network settings like a VPN or firewall that might restrict app access?

Looking forward to your update!

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