Hi there! I see you're having trouble with the Magic Jigsaw Puzzles app saying you're not connected to the internet even though you clearly are. That sounds annoying. To help you better, could you please tell me a bit more about when exactly this happens? For example, does the message pop up right when you open the app or when you try to start a puzzle? Also, have you noticed this issue only with Wi-Fi or also with other types of internet connections like a mobile hotspot?

In the meantime, let's try some straightforward troubleshooting steps to see if that helps:

1. Restart Your Computer: Sometimes a simple reboot clears any connectivity glitches affecting the app.

2. Check Network Connection: Even though you see you're connected, try disconnecting and reconnecting to your Wi-Fi. You can also try switching to a different network if available, such as a mobile hotspot.

3. Allow App Through Firewall: On Windows 10, the firewall or antivirus might block the app’s access. You can:

- Go to Start > Settings > Update & Security > Windows Security > Firewall & Network Protection > Allow an app through firewall.

- Find Magic Jigsaw Puzzles in the list and make sure it's allowed on your private and public networks.

4. Run the App as Administrator: Right-click the app icon and select "Run as administrator" to give it elevated permissions.

5. Check for App Updates: Ensure you have the latest version installed. Sometimes app updates fix connectivity bugs.

6. Clear Cache and Data for the App: Since you’re on Windows, you can reset the app via:

- Settings > Apps > Apps & features > Magic Jigsaw Puzzles > Advanced options > Reset.

7. Restart your router: Sometimes your router could have minor issues affecting certain applications.

If after these steps you still see the issue, let me know. We can then try some advanced troubleshooting like checking network proxy settings or seeing if there's a server-side problem affecting the app's connectivity.

Does this sound doable? And are there any steps you've already tried?