[Magic Jigsaw Puzzles-Games HD] Opens then crashes immediately.

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Opens then crashes immediately.

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 month ago

Hi! Sorry to hear Magic Jigsaw Puzzles crashes immediately when you open it. To help you better, could you tell me if this started happening suddenly after an update or has it been happening for a while? Also, have you tried any troubleshooting steps already, like restarting your device or updating the app?

Meanwhile, here are some steps we can try to fix this issue on your Windows 10 device:

1. Restart Your Computer: Sometimes, a simple reboot clears temporary glitches affecting the app.

2. Update the App from Microsoft Store:
- Open the Microsoft Store app on your computer.
- Click on the three dots (menu) and select "Downloads and updates."
- Click “Get updates” to make sure Magic Jigsaw Puzzles is up to date.

3. Run the App Troubleshooter:
- Go to Settings > Update & Security > Troubleshoot.
- Look for the “Windows Store Apps” troubleshooter and run it. This can detect and fix common app issues.

4. Reset the App Data:
- Go to Settings > Apps > Apps & features.
- Find Magic Jigsaw Puzzles, click it, and select “Advanced options.”
- Click “Reset.” This clears app data which can fix corrupt files causing the crash.

5. Check for Windows Updates:
- Sometimes the OS needs an update to run apps smoothly. Go to Settings > Update & Security > Windows Update, and click “Check for updates.”

If these steps don’t resolve it, we might need to uninstall and reinstall the app or look deeper into logs or system conflicts.

Please try these and let me know what happens or if you need help with any step! Are you satisfied with this initial troubleshooting plan?

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