Hey there! It sounds like your Travel Advisory app’s map is stuck on the loading screen and won’t proceed. Let’s work through this together. First, just to clarify:

- Are you connected to WiFi or using mobile data when this happens?
- Have you tried closing the app completely and reopening it?
- Do you see this issue every time you try to open the map, or only on certain maps or locations?

Once I have this info, I can suggest the best steps. Meanwhile, here’s a general approach often useful on Android devices like yours:

1. Close the Travel Advisory app fully — swipe it away from recent apps so it’s not running in the background.
2. Restart your phone to refresh system resources.
3. Check your internet connection—switch between WiFi and mobile data to see if that helps the map to load.
4. Clear the app cache and data:
- Go to your phone’s Settings app.
- Navigate to Apps & notifications > See all apps > Travel Advisory.
- Tap Storage & cache, then Clear cache and Clear storage/data (this may sign you out, so keep login info handy).
5. Restart the app and try loading the map again.

If that doesn’t work, sometimes selecting an offline map within the app (if available) can bypass connectivity issues.

Could you try these and let me know if the map still gets stuck? If it does, I can guide you through some advanced steps or check for any known server issues.

Are you satisfied with this starting point?

Map does not load at all it just stays stuck on "loading" screen.

Hi again! I see you’re still facing the map stuck on the “loading” screen in the Travel Advisory app. Let’s try a specific fix that has helped others with this issue on Android devices like yours.

There is a reported solution where disabling a setting called the “Current Position Pulse Icon” inside the app’s map settings resolved the map loading hang. This setting relates to the app constantly searching or updating your current location, which can sometimes cause loading to stall. Here’s how to try this:

1. Open the Travel Advisory app.
2. Go to the app’s Settings menu.
3. Find the Map Screen settings section.
4. Look for the option named Current Position Pulse Icon (it’s usually enabled by default).
5. Disable this option by toggling it off.
6. Close and restart the app, then try loading the map again.

This step has worked as an “easy fix” for others with similar issues on Android and WebKit-based browsers1.

If this doesn’t help, another method is to close or lock your phone when it’s stuck loading and then unlock it—it sometimes helps the app to finish loading the map2.

Have you tried toggling that setting or closing/locking your phone to unlock after it gets stuck? Let me know, and we can continue from there!

Are you satisfied with this suggestion so far?