Hi there! I understand you're having trouble entering the gold mine in Gold Rush. Let's figure this out together.

Could you provide me with a bit more detail? For instance, are you seeing any error messages when you try to enter the mine? Or does nothing happen at all when you attempt to access it? Also, did you manage to enter it successfully earlier, or is this your first time trying?

With this information, I’ll be able to assist you better!

nothing happens everything is locked and it is my first time trying to enter

Thanks for the details! Since this is your first time trying to enter the gold mine and nothing seems to be happening, there could be a couple of reasons behind this.

1. Speed Settings: If you are playing with the game speed turned up, it may cause issues. Try reducing the game speed to see if that resolves the problem. It's been noted that sometimes high speeds lead to locking out certain actions in the game.

2. Game Version: Make sure that your game is updated to the latest version. An outdated version can sometimes lead to bugs like the one you're facing.

3. New Save File: Try creating a new save file and see if you can access the mine through that. Sometimes saved game data can cause entry issues.

4. Restart the Game: If all else fails, close the game completely and restart your system before relaunching the game.

If you’ve tried these steps and it’s still not working, we may need to look deeper into it. Please let me know how it goes! Are you satisfied with the solutions I provided so far?

nothing worked

I appreciate your patience! Since none of the previous steps worked, let’s dig a bit deeper into this issue. Here are a few more things we can try:

1. Check for Server Issues: Sometimes, game servers can face disruptions. Check the official social media pages or forums for any announcements regarding server outages that might affect accessing the gold mine.

2. Clear Cache: Since you're on a WebKit browser, clearing your browser's cache can sometimes resolve such issues. Here’s how you can do it:
- Open your browser.
- Go to the settings menu (often represented by three dots or lines).
- Look for "Privacy" or "History."
- Find the option to clear browsing data or cache, and confirm the action.

3. Disable Extensions: If you have browser extensions enabled, they may interfere with the game. Try disabling any extensions you have installed and see if it helps.

4. Check Network Connection: Ensure your internet connection is stable, as a poor connection can lead to difficulties accessing certain features in online games.

If these suggestions don't resolve the issue, please let me know. I can help you connect with higher-level support. Are you satisfied with the solutions I provided so far?

im playing the game on an iphone app

Thanks for the update! Since you’re playing Gold Rush on an iPhone app, let's try some specific steps tailored for mobile:

1. Update the App: First, ensure that the Gold Rush app is updated to the latest version. You can do this by going to the App Store, tapping on your profile icon in the top right corner, and scrolling down to see if there’s an update available for Gold Rush.

2. Restart the App: Sometimes, simply closing and reopening the app can help clear up any temporary glitches. Make sure to swipe up or double-click the Home button and swipe the Gold Rush app off your screen to close it completely, then relaunch it.

3. Check for Device Updates: Make sure your iPhone’s operating system is up to date. Go to Settings > General > Software Update and check if there's an update available.

4. Reinstall the App: If it still doesn’t work, you might want to try uninstalling and then reinstalling the Gold Rush app. Just hold the app icon until it starts shaking, tap "Remove App," then download it again from the App Store.

5. Network Connection: Ensure that your internet connection is stable. You might want to switch from Wi-Fi to mobile data or vice versa to see if that affects your ability to access the mine.

If you've tried all of these steps and are still having trouble accessing the gold mine, please let me know. I can help you contact support for further assistance. Are you satisfied with the solutions I provided so far?