Hi there! I understand you're having trouble with your OneDay journal and it's not emptying the Trash properly. Let's work through this together and find a solution.

First, could you please let me know if you’re trying to delete specific entries from the Trash, or is it the entire Trash you’re unable to empty? Also, have you noticed any error messages when you attempt to delete the entries? This information will help me assist you better!

Neither works. I want to delete everything - it doesn't work. So I tried individual entry - it didn't work either. No error messages

Thanks for the clarification! Since you're unable to delete any entries from the Trash, let's try some steps to troubleshoot this more effectively. Here are a few things we can explore:

1. Restart the Application: Sometimes, simply restarting OneDay can resolve issues. Close the application completely and then reopen it to see if the problem persists.

2. Check Permissions: Make sure that OneDay has the necessary permissions to access and modify the files. You can check this by going to System Preferences > Security & Privacy > Privacy tab and ensure that OneDay has Full Disk Access or other relevant permissions.

3. Force Quit: If the application seems to be stuck, you could force quit it. Press Command + Option + Esc, select OneDay, and click "Force Quit." After that, restart the app.

4. Update the Application: Check if there are any updates available for OneDay. Sometimes bugs are fixed in newer versions. Go to the app store or the OneDay website to see if there is an update pending.

5. Reinstall OneDay: As a last resort, if the issue continues, consider uninstalling and then reinstalling OneDay. This can help fix any corrupted files that might be causing the issue.

Try those steps, and let me know if anything changes! If the problem still exists, we can dig deeper into more advanced troubleshooting.

I have changed the permissions to give OneDay Full Disk Access. This forced restarting OneDay. It didn't help.

Thanks for your patience! Since adjusting the permissions and restarting OneDay hasn’t resolved the issue, it might help to look into other potential solutions regarding permissions that interfere with the app's functionality.

Here are some additional steps to consider:

1. Re-enable Full Disk Access: Sometimes, permissions can get a bit tricky. Go back to System Preferences > Security & Privacy > Privacy tab. Remove OneDay from Full Disk Access, then re-add it. Make sure to restart your Mac after making this change.

2. Reset Privacy Permissions: This can be done using the Terminal. Here’s how:
- Open Terminal (you can find it in Applications > Utilities).
- Type this command and press Enter: tccutil reset All com.Oneday
- This command will reset the privacy permissions for OneDay. After running it, try opening OneDay and see if you can empty the Trash now.

3. Check for Updates Again: Ensure your macOS is updated to the latest version compatible with your device as well as OneDay. Sometimes the app can face issues due to incompatibilities with the OS version.

4. Check for App-Specific Issues: Since you're using an app for journaling, you might find recommendations specific to troubleshooting OneDay on forums or support pages. A common thread surrounding Full Disk Access issues can be found here: How to fix Full Disk Access not Working on Mac?. This could give you additional insights into resolving the issue.

Give these steps a try, and let me know how it goes! If it's still not working, we can explore further options together.

How do I know that a new version of OneDay is available? I am using 2025.6 (1647)

To check if a new version of OneDay is available, you can follow these steps:

1. Open OneDay: Launch the OneDay application on your Mac.

2. Access Check for Updates: Look for an "Updates" or "Check for Updates" option in the menu bar. This is usually found under the main menu named after the app (for example, "OneDay").

3. Follow On-Screen Instructions: If an update is available, you'll typically receive a notification or prompt that allows you to download and install the new version directly from there.

If you prefer, you can also check the OneDay website for any release notes or updates related to the version (2025.6) you're currently using.

If you're still unsure, feel free to reach out to the OneDay support directly or consult their community forums for more specific guidance on updates! Let me know if you need any further assistance with this.

I do not see any menu bar (or check for updates) anywhere

If you're not seeing a menu bar in OneDay, it could be a unique issue or a specific interface behavior in that version. Let’s explore a few other ways you can check for updates manually:

1. Visit the OneDay Website: Go directly to the OneDay website and check their "Downloads" or "Updates" section. They often post the latest version available for download there. This can help you compare your current version (2025.6) with the latest release.

2. Contact Support: If there's no visible menu bar or update option, you might want to reach out to OneDay's support directly. They can provide guidance regarding the version you’re using and any updates that might be available.

3. Check App Store (if applicable): If you downloaded OneDay from the Mac App Store, you can check for updates there by opening the App Store and selecting the "Updates" tab at the bottom of the window. It will show you if there are any updates for your installed applications.

4. Community Forums: Sometimes the community forums can provide insights or alternate methods to check for updates that are more suited to your version. You might find valuable advice from other users who have similar experiences.

Can you try some of these options? Let me know what you find out, and we can proceed from there!

Will not empty trash ("delete forever" items in Trash Journal)

Thanks for the additional context! It looks like you’re experiencing persistent issues with emptying the Trash in OneDay, similar to issues reported in applications like OneNote. While the exact procedures might vary, similar problems can arise in different applications. Here are some steps you can try that may help with OneDay's Trash issues:

1. Close and Reopen OneDay: If you haven’t already, completely close OneDay and then reopen it. This can sometimes reset temporary glitches.

2. Restart Your Mac: A reboot can clear up temporary issues related to memory and application behavior, which may be preventing the deletion from taking place.

3. Check for Background Processes: Sometimes other applications or background processes can interfere with OneDay. Make sure there are no conflicting processes running. You can check this in Activity Monitor (found in Applications > Utilities). Look for any OneDay processes that might not have closed properly and force quit them if needed.

4. Access Safe Mode: Restart your Mac in Safe Mode (hold down the Shift key while it boots). This can help diagnose if the issue is created by a third-party app or service. In Safe Mode, try to empty the Trash in OneDay.

5. Check Disk Utility: There might be issues with the disk that are causing this behavior. You can run Disk Utility (found in Applications > Utilities) and use the "First Aid" feature to check and repair your disk.

6. Reinstall OneDay: If none of the above steps help, consider uninstalling and then reinstalling OneDay. This ensures that any corrupted app files are replaced with fresh ones.

For reference, similar discussions and solutions can be found in the Microsoft support forums1. Sometimes looking into the community can provide insights into similar issues and their resolutions.

Please give these steps a try, and let me know how it goes! We can keep troubleshooting if the issue continues.