Hi! I understand you’re seeing black images after editing with AI Image Upscaler Pro. Let’s work through this together to find out what might be causing it.

First, could you tell me a bit more about your workflow?
- Are you upscaling images that are very large or already high resolution?
- Does the black image appear immediately after editing or only after saving/exporting?
- Have you noticed if this happens with all images or just specific ones?
- Also, do you use GPU acceleration within the app, and if so, do you know if it’s enabled correctly?

These details will help me narrow down the cause.

Meanwhile, here are some common steps to try that often resolve similar issues:

1. Restart the program and your computer. Sometimes a fresh start resolves temporary glitches.

2. Check your GPU settings in the app. If GPU acceleration is enabled but not functioning correctly, the output may turn black. Try toggling the GPU usage off and on.

3. Try upscaling a smaller or different image. If very large images (e.g., 15,000 pixels or more on a side) are involved, the app might have trouble processing them, resulting in black outputs.

4. Update the software. Ensure you’re running the latest version of AI Image Upscaler Pro, as updates often fix bugs related to image processing.

5. Reset preferences/settings within the app. Sometimes corrupted settings can cause this issue. Look for an option to reset or restore defaults.

If you’ve already tried any of these, please let me know, and we can explore deeper troubleshooting such as checking for compatibility of your GPU drivers or exploring log files for error messages.

Looking forward to your details so I can assist further! Are you satisfied with this initial guidance?