Hi there! I’m Emily Roberts, here to help you with the issue of not receiving the email link from the Furnished Finder app on your iPhone iOS 18.5. To help me guide you better, could you please clarify a couple of things for me?

1. Is this email link for login (like a magic link) or for something else, such as booking or account notifications?
2. Have you checked your email’s spam, junk, or any other filtered folders?
3. Are you completely not receiving any emails from Furnished Finder, or is it just this specific type of email/link?
4. Have you tried any troubleshooting steps already?

Once I have this info, I can walk you through some tailored steps to get this resolved quickly!

I’ve reset my password and checked my junk mail and just not able to contact a landlord

Thanks for sharing those details! It sounds like you successfully reset your password but are still unable to contact a landlord through the Furnished Finder app on your iPhone.

Here’s what I recommend, step-by-step, to try resolving this:

1. Confirm You Are Logged In Properly
After resetting your password, ensure you are fully logged into the app with your new credentials. Sometimes session data from before the reset can cause hiccups. Try logging out completely from the app (if you haven’t already) and then logging back in.

2. Check Your Internet Connection
Make sure your iPhone has a stable internet connection—Wi-Fi or cellular—to send messages or interact with landlords.

3. Navigate to the Property Listing and Use the Contact Option
The usual way to contact a landlord is to visit the specific property’s listing in the app and tap the “Contact” or similar button to send a message or email. If that button is missing or unresponsive, that may indicate a technical issue.

4. Clear App Cache or Reinstall the App
iOS doesn’t have a direct “clear cache” option, so uninstall the Furnished Finder app, then reinstall it fresh from the App Store. This can resolve data glitches affecting communication features.

5. Verify Your Account Status
Occasionally, account restrictions or verifications can block certain functions. Try logging into your Furnished Finder account on a browser (on your iPhone or computer) to see if the messaging or contact options work there.

6. Try Using a Magic Link Instead of Password Login
Furnished Finder supports login via email magic links (a login sent by email as a clickable link). This sometimes bypasses password issues and session glitches. Check your email and try logging in using a magic link if available.

If you still cannot contact landlords after those steps, it may be a bug or account-specific issue needing deeper support. You can submit a support request directly via Furnished Finder’s help center here:
Submit a Request 2.

Would you like help walking through any of these steps on your iPhone now? Or is there another detail you want to share about what happens when you try to contact a landlord?