[Toloka] Je n'arrive pas à avoir des tâche

A
ADAMOU
il y a 2 mois dans Toloka
Je n'arrive pas à avoir des tâche

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57 Points 5 Suiveurs
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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il y a 2 mois

Hello! I understand you’re having trouble finding available tasks on the Toloka app. Let me help you with that. To better assist, can you tell me a bit more about your current situation?

- Are you seeing a message like "no tasks available" or just a blank screen?
- Have you recently completed many tasks, or is this the first time you noticed this?
- Also, do you use the app in English or another language?

Meanwhile, here are some common reasons and steps to try:

1. Task availability can fluctuate: Toloka often has varying numbers of tasks, depending on the time of day and project demand. Sometimes tasks run out temporarily.

2. Check your profile and qualifications: Some tasks require you to qualify or meet certain criteria (like language skills or location settings in your profile). Make sure your profile settings are accurate and up to date.

3. Update the app: Since you’re on Android 10 with a WebKit-based browser within the app, ensure your Toloka app is the latest version from the Google Play Store.

4. Refresh or log out and back in: Try closing the app fully, reopening it, or logging out and back in to force a task refresh.

5. Consider language settings: If your browser or app language is set to English but you speak another language, some tasks might not be visible. You may try adjusting the language settings to match your preferences.

If you’ve checked these and still see no tasks, there might be temporary task shortages or account-specific issues blocking opportunities.

Could you try these steps and let me know how it goes? I’m here to help further if needed!

A
ADAMOU
il y a 2 mois

Ça me dit ni project available

user
avatar
57 Points 5 Suiveurs
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

Voir Profil
il y a 2 mois

Thanks for the info! When Toloka says "aucun projet disponible" (no project available), it means that there are currently no tasks that match your profile or qualifications. This can happen for a few reasons:

1. Task availability fluctuates: Sometimes there just aren't any active projects available at the moment. Task supply can go up and down throughout the day.

2. Profile qualifications: Some projects require specific qualifications, like language skills, location, or prior experience. If your profile doesn't meet those, you won’t see those tasks.

3. Account status: Make sure your account is in good standing and fully verified, as some projects require that.

Here’s what you can do:

- Double-check your profile info in the app: verify your language, location, and any skill settings to ensure they are accurate.

- Keep the app updated to the latest version.

- Try checking again at different times since new projects can become available later.

- Log out and log back in to refresh the task list.

If you want, I can guide you step-by-step through checking your profile qualifications and app settings. Would you like to try that?

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