Hi there! I understand you're having trouble with the Signia App not opening on your iPhone. Let's work together to resolve this.

First, could you let me know if you've noticed any specific error messages when attempting to open the app? Also, have you tried any troubleshooting steps so far, like restarting your iPhone or the app itself?

These details will help me provide you with the best solution.

No error message ,, I have shut down phone and restarted

Thank you for that information! Since you've already restarted your iPhone and the app still isn't opening, let’s try a few more steps to see if we can get it working.

1. Force Close the App: Double tap the Home button (or swipe up from the bottom if you have no Home button) to see the app switcher. Locate the Signia App and swipe it up to close it completely. Then, try reopening the app.

2. Update the App: Ensure that the Signia App is updated to the latest version. Open the App Store, navigate to the Updates section, and check if an update for the Signia App is available. If so, please install it.

3. Reinstall the App: If the app still doesn’t open after trying the first two steps, uninstalling and then reinstalling the app can help. To do this:
- Long press the Signia App icon until the options appear, and select "Remove App."
- Go to the App Store, search for "Signia," and reinstall it.

4. Check Your Device Storage: Make sure your iPhone has enough storage available. Go to Settings > General > iPhone Storage to see how much space is left. If storage is low, consider removing some apps or items to free up space.

5. Reset Network Settings: If the app relies on network connectivity, resetting network settings can sometimes help. Go to Settings > General > Reset > Reset Network Settings. Please note that this will remove all saved Wi-Fi passwords.

After trying these steps, let me know if the app opens successfully! If it still isn't working, we can explore further options.

Thank you it opened

That's wonderful to hear! I'm glad the app opened for you. If you have any other questions or need further assistance with the Signia App, just let me know.

Also, if you're looking for further support options in the future, you can always find helpful resources, FAQs, and contact information on the Signia support page.

Is there anything else you’d like help with today?

App not opening

I see that the Signia App isn’t opening again. Let’s troubleshoot this together! Could you let me know if you’ve tried any specific steps to resolve it since the last time? If you haven't yet, we can go through the same troubleshooting steps again.

Here are some steps we can try:

1. Force Close the App: Double tap the Home button or swipe up from the bottom to view open apps and swipe away the Signia App.

2. Restart Your iPhone: Just to ensure a fresh start.

3. Check for Updates: Go to the App Store and check if there’s an available update for the Signia App.

4. Reinstall the App: If the app still doesn’t open, uninstall the app and then reinstall it from the App Store.

5. Check for Storage: Make sure you have enough free space on your device.

6. Reset Network Settings: If the app relies on a network connection, resetting your network settings might help. (Go to Settings > General > Reset > Reset Network Settings.)

Please try these steps, and let me know if the app opens afterward! If the issue continues, we can look into more specific solutions.