Hi there! I understand you're having trouble with the Mountain West Conference app not being able to pause, reverse, or advance. Let's work together to resolve this issue.

First, could you please let me know if you are experiencing this problem on a specific device or with particular content? Additionally, have you had any recent updates to the app or your device's operating system? This information will help me guide you more effectively.

In the meantime, here are some initial steps you can try:

1. Restart the App: Close the Mountain West Conference app completely and then reopen it. This can help refresh the app's functionality.

2. Check for Updates: Make sure that you have the latest version of the app installed. You can check for updates in the Microsoft Store.

3. Clear Cache: Sometimes cached data can cause issues. Go to your device's settings, find the Mountain West Conference app under 'Apps,' and select the option to clear the cache, if available.

4. Reboot Your Device: Restarting your computer can solve temporary glitches.

If these steps don't help, please let me know, and we can explore more advanced options together! Are you satisfied with the solution I provided so far?