[Fandango at Home] Keeps kicking me out

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5 months ago In Fandango at Home
Keeps kicking me out

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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5 months ago

Hi there! I understand your Fandango at Home app keeps kicking you out or crashing, and that can interrupt your movie time. Let's get this sorted out.

Could you tell me a bit more about when it kicks you out? For example, does it happen right when you open the app, during playback, or at some specific point? Also, have you updated the app recently or tried restarting your device?

Meanwhile, here’s a simple step-by-step you can try right away:

1. Restart the Fandango at Home app completely by closing it and reopening it.
2. Check for app updates in the Google Play Store and make sure you have the latest version. Updates often fix bugs causing crashes.
3. If it still happens, clear the app cache and data on your Android 10 device:
- Go to Settings > Apps > Fandango at Home > Storage
- Tap "Clear Cache" and then "Clear Data" (this will reset app settings without deleting your account)
4. Restart your device to refresh the system resources.
5. If none of that helps, uninstall and reinstall the Fandango at Home app to ensure a clean installation.

Sometimes network issues can cause the app to close unexpectedly, so also ensuring you have a stable Wi-Fi connection helps.

Give these a try and let me know what happens at each step. If it still crashes, we can dig deeper into your device specifics or any error messages you see.

Are you satisfied with this initial approach?

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