Hi there! I see you're having trouble logging into the Hi.AI app, and it's showing an error or connection issue. Let me help you get this sorted out. To start, can you tell me if this problem began recently or has it been ongoing? Also, are you connected to Wi-Fi or cellular data when you try to log in?

Meanwhile, here are some straightforward steps you can try on your Android 10 device with the WebKit browser:

1. Restart your device – sometimes a fresh start clears temporary glitches.
2. Check your internet connection – switch between Wi-Fi and mobile data to see if one works better.
3. Clear the app's cache and data:
- Go to Settings > Apps > Find Hi.AI app > Storage
- Tap 'Clear Cache'
- If login still fails, tap 'Clear Data' (note this may log you out).
4. Make sure your Hi.AI app is updated to the latest version from the Google Play Store.
5. If you access the service via a browser, try clearing the browser cache or try a different browser.
6. Lastly, confirm the app's server is not down temporarily. Sometimes high traffic or maintenance can cause connection errors.

Have you tried any of these so far? Let me know, and if needed, I can guide you through more detailed steps or check for any ongoing server issues with the Hi.AI service.

I cant find hi.ai on play store

Thanks for letting me know you can’t find Hi.AI on the Google Play Store. It seems that the Hi.AI app was removed from the Play Store either because of a developer guidelines violation or it was taken down by the developers themselves. Unfortunately, this means the official app isn’t currently available through Google Play1.

Here are a few options you might consider:

1. Download the APK from a trusted source: There are websites where the Hi.AI APK (Android app installer) is available. Be cautious and only download from reputable sites to avoid malware. Keep in mind that if you use an APK, you won’t be able to pay for any premium subscriptions, and ads may still show up.

2. Check for alternative apps: Sometimes similar AI chat or assistant apps are available under different names. I can help you find reputable alternatives if you'd like.

3. Access via web browser: If Hi.AI offers a web version, using that through your WebKit browser on Android might work without needing the app.

To help you better, can you tell me more about how you usually use Hi.AI? For example, do you use it mostly on your phone as an app or through a browser? That way, I can suggest the best next step for you.

I downlad the blue and pink version but i found out that theres å new version of the same app but it's only on app store

Thanks for sharing that detail! It sounds like the latest version of the Hi.AI app is indeed only available on the Apple App Store for iOS devices right now. The versions you found (the blue and pink ones) might be older or unofficial versions for Android. Since your device runs Android 10, that new official update isn't available for you through regular app stores.

Here’s what you can do next on your Android device:

1. Use the current APK version cautiously: You mentioned downloading those versions already, so make sure you keep them updated by checking trusted APK sites like Uptodown, which hosts the Hi.AI APK for Android6. This might be your best bet until a newer official Android version is released.
2. Try the web version if available: Some AI chat services offer web portal access that works on browsers like WebKit on Android. This can give you access to new features without needing an app update.
3. Watch for official announcements: Since the official latest app is iOS-only for now, keep an eye on Hi.AI’s official communications or website for any news on an Android release.

If it’s helpful, I can assist you with safely updating those APK versions or help find how to access Hi.AI on your browser. How does that sound? Are you mainly using the app or do you want to try the web approach?