Hi there! I understand you're having trouble with the Hi.AI app not working on your WebKit device running Android 10. I'd like to get a bit more information to help you better—could you tell me what exactly happens when you try to use the app? For example, does it fail to load, freeze, give an error message, or something else?

Meanwhile, here are some initial steps tailored for your device and OS that usually solve common issues with Hi.AI:

1. Restart your device: Sometimes a quick reboot can clear up any temporary glitches.
2. Clear your browser cache and reload the app if you are using it through a browser. This removes old data that might cause problems.
3. Check your internet connection since connectivity issues often cause apps not to work properly. Even if other apps are fine, a quick toggle of Wi-Fi off and on, or switching to mobile data, can help.
4. Make sure you have the latest version of the Hi.AI app or, if you use it via browser, that your browser is updated.
5. If it still doesn't work, try uninstalling and reinstalling the app.

If you have already tried some of these, please let me know which ones so I can get more specific. Also, are you using the app as a download or through a web browser?

If necessary, I can check further details for you. Let me know how these steps go!

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