Hi there! I understand that you’re seeing only half a screen of the MyRadar app on your iPhone, even though location tracking is enabled. Let's see if we can get you fully up and running.

First, can you tell me if this happens right after launching the app, or does it appear after you interact with something? Also, does the screen seem cut off horizontally or vertically? Any details will help me pinpoint the issue.

In the meantime, here are a few steps you can try to resolve common display issues with MyRadar on iOS 18.6:

1. Force close the app and reopen it:
- Swipe up from the bottom of the screen and pause to see the app switcher.
- Swipe the MyRadar app card off the top to close it.
- Open the app again.

2. Restart your iPhone:
- Sometimes a quick reboot can clear temporary glitches affecting app display.

3. Check for app updates:
- Open the App Store, tap your profile icon, and scroll to see if MyRadar has an update available.
- Keeping the app updated can fix bugs.

4. Reset location permissions:
- Go to Settings > Privacy & Security > Location Services > MyRadar and toggle it Off, then On again.
- Make sure "While Using the App" is selected.

5. Reinstall MyRadar:
- If the problem persists, try uninstalling and reinstalling the app. This can fix corrupted files causing display issues.

If after these steps the app is still showing only half the screen, it might be related to a specific layout bug or screen resolution issue on iOS 18.6. In that case, I can look deeper into the settings or work with you on more advanced troubleshooting.

Could you please tell me if you’ve already tried any of these steps and what the exact behavior of the screen looks like? That way, I can tailor my next suggestions perfectly for you.

It’s very random and I have deleted app and reinstalled several times I have a picture this time

Thank you for the update and for mentioning the randomness of the issue. Also, having a picture could help a lot if you need to share it later, but for now let's focus on what might cause this partial screen display coupled with any accuracy issues you're experiencing after reinstalling.

Since you’ve already reinstalled the app multiple times, and the problem persists, the issue might not be related to the app installation itself but could be a compatibility or permission glitch on iOS 18.6 or related to the app’s interaction with location services.

Here’s what I suggest next:

1. Check Location Settings in Detail:
- Go to Settings > Privacy & Security > Location Services > MyRadar.
- Confirm the permission is set to "While Using the App" (not just “Ask” or “Never”).
- Also, toggle Precise Location ON if not already enabled. This lets the app use your exact location, improving radar accuracy.

2. Clear Background Data and Cache (if possible):
- iOS doesn’t have a direct cache clearing option for apps, but you can try restarting your iPhone after closing the app a few minutes earlier to clear temporary data.

3. Test With and Without VPN or Network Restrictions:
- Sometimes VPNs or certain network restrictions (firewall, proxies) can interfere with app data loading properly.
- Try turning off any VPN or change from Wi-Fi to cellular data or vice versa to test if the radar accuracy or display improves.

4. Look for Known iOS 18.x Compatibility Issues:
- There were some reported bugs with MyRadar on recent iOS versions, and a fix related to location problems was mentioned in updates pending Apple App Store review as of May 2024. Make sure your app version is the latest from the App Store.
- Apple often fixes these in minor iOS updates or app updates, so keeping your system updated is helpful.

5. Check for Interference From Other Apps:
- If possible, close other apps especially those using location data or weather information, to see if the MyRadar behaves better alone.

If you can describe what the half screen shows (e.g., is it just the map but no controls? or a frozen screen?), or if you notice any error messages or unusual behavior during the app load, that will help me diagnose further.

Meanwhile, you can review some common troubleshooting tips on our support page here: MyRadar FAQ & Troubleshooting 6.

Would you please try those detailed permission checks and network tests and let me know how it goes? Also, I'm here if you want to share the picture for more context.

Half a screen shows up I push the button to allow tracking in settings which is on but can’t get on

Thanks for clarifying the issue with half of the screen showing up after enabling tracking on your iPhone with iOS 18.6. Since you mentioned the problem is random and persists even after reinstalling, here’s something important to note:

MyRadar introduced a "Dual Pane" feature recently, which gives a kind of split or dual screen experience within the app. This might look like half the screen is taken up by one part of the interface and the other half by the other pane. To confirm, do you see any option or button labeled "Dual Pane" on the toolbar of the app? If so, toggling that feature might be controlling this split screen view.

To troubleshoot this:

1. Update the app: Ensure you have the latest version of MyRadar from the App Store. Some users have found the dual pane upgrade causes changes in display, and updating could offer you the fix or toggle option.1

2. Look for the Dual Pane button: If visible, try tapping the Dual Pane button to switch off the split screen mode and see if that restores the full-screen radar view.

3. Verify Location Permissions: You’ve done this already, but just reconfirm it's set to "While Using the App" with Precise Location ON.

4. Restart the app and iPhone: Force quit the app and restart your device — this sometimes resets layout glitches.

5. Check for app-specific display bugs: If the issue continues, this may be a bug related to iOS 18.6 or the app’s interface. You can report it directly to MyRadar support ([email protected]) with your device details and iOS version.

If after trying the above, you still see only half the screen and cannot interact properly, please let me know exactly what shows on that half-screen area—is it a map, a settings menu, or something else? Also, if you want, you can share the picture you mentioned in a message for more tailored guidance.

Would you like to try toggling the Dual Pane mode first and see if that fixes the display for you?

Why does MyRadar show half screen after tracking enabled?

Hi! It sounds like you’re experiencing the MyRadar app showing only half the screen after enabling location tracking on your iPhone with iOS 18.6. This behavior is often linked to the app’s “Dual Pane” feature, which splits the screen to show two panels side-by-side within the app.

Here’s what’s happening and how to address it:

1. Dual Pane Feature Explanation:
MyRadar recently upgraded its app with a Dual Pane mode that divides the screen into two parts, typically allowing you to view radar on one side and additional info or controls on the other. This split-screen view can look like half the screen is “missing” or blocked if you weren’t expecting it.

2. Check for the Dual Pane Button:
- Make sure your MyRadar app is updated to the latest version from the App Store.
- Look for a “Dual Pane” button or icon on the toolbar inside the app.
- Try toggling this button to switch off the Dual Pane mode, which should restore the app to a full single-screen radar view.

3. Confirm Location Permissions:
- As you’ve done, keep location tracking enabled in Settings under Privacy & Security > Location Services > MyRadar, with permission set to “While Using the App” and Precise Location ON.

4. Restart App and Device:
- If toggling Dual Pane doesn’t work right away, force close MyRadar, then restart your iPhone to clear any temporary glitches affecting the display.

5. Report Persistent Issues:
- If the problem continues—showing only half a screen without expected controls or map—it might be a bug related to your iOS version or a corrupted setting.
- You can contact MyRadar support with details at [email protected] for more help.

You can also find more about this update and Dual Pane on MyRadar’s official Facebook post here: Dual Pane upgrade info

Would you like me to guide you step-by-step to locate and toggle the Dual Pane control on your app? That should fix the half-screen display issue in most cases.

Half a screen shows up I push the button to allow tracking in settings which is on but can’t get on

Hi! The "half screen" issue you're seeing in MyRadar after enabling tracking is most likely due to the app’s Dual Pane feature. This mode splits the screen to show two panels side-by-side, which can look like only half the screen is showing radar or other controls.

Here’s how to fix it:

1. Make sure your MyRadar app is updated to the latest version from the App Store. The Dual Pane feature and its toggle button appear only in recent versions.
2. Look for the Dual Pane button in the app’s toolbar. It usually looks like a split-screen icon.
3. Tap the Dual Pane button to toggle off the split-screen mode. This should restore MyRadar to the full single-pane radar view.
4. Confirm your location permissions are set to “While Using the App” with Precise Location enabled under Settings > Privacy & Security > Location Services > MyRadar.
5. Restart the app and your iPhone to clear any temporary glitches after toggling the setting.

If the problem still happens after trying these steps, it might be a rare bug or an iOS compatibility issue. In that case, contacting MyRadar support at [email protected] with your iPhone model and iOS version (18.6) would be the next best step.

For more info on the Dual Pane feature and its upgrade, you can check the official MyRadar Facebook post here:
Dual Pane upgrade info

Would you like me to guide you step-by-step through finding and toggling this Dual Pane button in your app? That should solve the half-screen display issue in most cases!