[MyRadar Weather Radar] When I try to open my radar I get a message saying it cant open.

G
Glenda
9 months ago In MyRadar Weather Radar
when I try to open my radar I get a message saying it cant open.

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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9 months ago

Hi there! I understand you're getting an error message when you try to open the MyRadar app on your Windows device. Could you please tell me exactly what the error message says? Also, have you been able to open the app successfully before, or is this the first time you're encountering this problem?

Meanwhile, I can suggest a few initial steps that often help with apps not opening on Windows:

1. Restart your computer – this can resolve temporary glitches.
2. Ensure your Windows 10 is up to date: Go to Settings > Update & Security > Windows Update and check for updates.
3. Check if MyRadar app itself has any updates available and install them.
4. Verify your system clock and time zone are correct (Settings > Time & Language > Date & time). Incorrect time can cause app issues.
5. Try disabling any VPN or proxy you might be using, as that can interfere with the app loading.

Could you please try these and let me know what happens? If the problem continues, we can go deeper into troubleshooting.

G
Glenda
9 months ago

message says unable to start my radar at Newton soft

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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9 months ago

Thanks for sharing that specific error message about "Newtonsoft." That helps a lot! Newtonsoft refers to a popular software library called Newtonsoft.Json, which apps use to handle data in JSON format. When MyRadar shows an "unable to start" error related to Newtonsoft, it usually points to a problem with that software component or how the app is accessing it.

Here’s what I recommend to fix this on your Windows 10 device:

1. Repair/Reset the App
- Go to Settings > Apps > Apps & Features
- Find MyRadar in the list, click it, then select Advanced options
- Choose Repair first and see if that fixes it
- If not successful, try Reset (this will clear app data, so you might lose saved preferences)

2. Reinstall the App
- Uninstall MyRadar from the same Apps & Features settings area
- Restart your PC
- Download and install the latest MyRadar version from the official source or Microsoft Store

3. Install Microsoft Visual C++ Redistributable
- Newtonsoft-related errors sometimes happen if common support libraries are missing or corrupted
- Download and install the latest Microsoft Visual C++ Redistributable packages (both x86 and x64) from Microsoft's official site

4. Run Windows System File Checker
- Open Command Prompt as Administrator (type CMD in Start, right-click, Run as Administrator)
- Enter sfc /scannow and press Enter
- Wait for the scan to complete; it will repair corrupted system files if found

Try these steps and let me know if MyRadar starts working afterward. If the error persists, we’ll explore more advanced troubleshooting. Does that sound good?

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