If the Lifetime app has not been working for the past week, you can follow these steps to troubleshoot and resolve common issues:

1. Check Server Status
First, verify if the Lifetime service is down. You can check the server status through sites like isitdownrightnow.com - [learn more]. This will indicate if the problem is on the app’s side or if it's a local issue.

2. Update the App
Make sure you are using the latest version of the Lifetime app. Go to the App Store (or appropriate marketplace) on your device and check for updates. Updating the app can often resolve bugs and improve performance.

3. Restart the Device
Sometimes, simply restarting your device can solve connectivity issues. Power off your device and turn it back on to clear temporary files and refresh the system.

4. Clear App Cache/Data
On most devices, you can clear the app cache/data, which can rectify issues due to corrupted files:

- For iOS (iPhone/iPad): Unfortunately, you cannot clear cache directly on iOS, but you can delete the app and reinstall it.
- For Android: Go to Settings > Apps > Lifetime > Storage > Clear Cache.

5. Reinstall the App
If the app continues to malfunction, uninstall it and then reinstall it from the App Store or appropriate marketplace. Make sure to back up any necessary information before doing this.

6. Check Internet Connection
Ensure that your internet connection is stable. You can test this by trying to access other apps or websites. If there are issues with your Wi-Fi or data network, resolve these by restarting your router or switching to a different network if possible.

7. Address Authentication Issues
If you are experiencing authentication errors, similar issues have been noted by users. To resolve this:

- Log out of the app.
- Log back in after a few minutes.
- Ensure that your TV provider login is active, as problems often stem from this connection - learn more - [learn more].

8. Contact Support
If none of these solutions work, consider reaching out to Lifetime support. You can find help through their support page or by emailing them directly at [email protected] - learn more - [learn more].

Following these steps should help you resolve issues with the Lifetime app not working. If problems persist, stay updated on any notifications from Lifetime regarding server outages or planned maintenance.