Hi! I see you’re having trouble logging into the Mobily app on your device. Can you tell me a bit more about what happens when you try to log in? For example, do you get any error messages, or does the app just not respond?

While you share that, here are some common, easy steps to try that fix most login failures:

1. Check your internet connection – Make sure your Android device is connected to Wi-Fi or mobile data and has a stable connection.

2. Verify your credentials – Double-check your username and password for any typos or case-sensitivity issues.

3. Clear the app cache and data:
- Go to Settings > Apps > Mobily app.
- Tap Storage.
- Press Clear Cache and Clear Data.

4. Update the app – Ensure you have the latest version of the Mobily app installed from the Google Play Store.

5. Restart your device – Sometimes a simple reboot helps clear temporary glitches.

If you continue to experience login failure after these steps, it might be useful to uninstall and reinstall the app to ensure no corrupted data is causing the issue.

Could you try these steps and let me know what happens? If you get a specific error message during login, please share it with me so I can provide more targeted help.

Are you currently connecting from within Saudi Arabia or abroad? There can be different settings if you’re roaming.

Looking forward to helping you get this sorted!