Hi! I understand you upgraded to Recipe Keeper Pro but lost your login info and now can’t recover the paid version on your crashed Android device. Let’s try to get this sorted out.
First, to better assist, may I ask: 1. Do you remember the email address or username you used to upgrade to Pro? 2. Is your crashed Android device still accessible at all, or is it unusable? 3. Are you trying to recover your recipes and Pro status on a new device now?
In the meantime, here are some steps you can try:
1. Recover Login Credentials: Try to check your email inbox (including spam/junk) for any receipts or confirmation emails from Recipe Keeper or Google Play regarding your Pro upgrade. These often contain the account info or purchase details needed.
2. Reinstall Recipe Keeper on a Working Android device: If you have a new or working device, install Recipe Keeper from the Play Store. If you can log in with the original account used to purchase Pro, it should restore your paid access automatically.
3. Restore from Backup: If you used Google Backup or any cloud backup for your old device, restoring that backup to a new device may recover your app data and recipes.
4. Contact Support: If you cannot locate login info or receipts, contacting Recipe Keeper support is a good next step. Email them at [email protected] explaining your situation, including any purchase info you remember. They can help verify your upgrade and restore your paid status.
5. Alternate Sign-In Options: Recipe Keeper sometimes offers sign-in via Google or Facebook accounts. If you used one of those, try logging in with those credentials.
If you can tell me a bit more about the device state and your account info, I can guide you with exact steps. Are you currently trying to set up Recipe Keeper on a new Android device?
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Henry Adams
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Hi! I understand you upgraded to Recipe Keeper Pro but lost your login info and now can’t recover the paid version on your crashed Android device. Let’s try to get this sorted out.
First, to better assist, may I ask:
1. Do you remember the email address or username you used to upgrade to Pro?
2. Is your crashed Android device still accessible at all, or is it unusable?
3. Are you trying to recover your recipes and Pro status on a new device now?
In the meantime, here are some steps you can try:
1. Recover Login Credentials:
Try to check your email inbox (including spam/junk) for any receipts or confirmation emails from Recipe Keeper or Google Play regarding your Pro upgrade. These often contain the account info or purchase details needed.
2. Reinstall Recipe Keeper on a Working Android device:
If you have a new or working device, install Recipe Keeper from the Play Store. If you can log in with the original account used to purchase Pro, it should restore your paid access automatically.
3. Restore from Backup:
If you used Google Backup or any cloud backup for your old device, restoring that backup to a new device may recover your app data and recipes.
4. Contact Support:
If you cannot locate login info or receipts, contacting Recipe Keeper support is a good next step. Email them at [email protected] explaining your situation, including any purchase info you remember. They can help verify your upgrade and restore your paid status.
5. Alternate Sign-In Options:
Recipe Keeper sometimes offers sign-in via Google or Facebook accounts. If you used one of those, try logging in with those credentials.
If you can tell me a bit more about the device state and your account info, I can guide you with exact steps. Are you currently trying to set up Recipe Keeper on a new Android device?
Let me know how it’s going!