Hi there! I understand you're having an issue where you try to log in to the Self app on your Android device, but it keeps loading and then boots you back to the login screen. Let’s work through this together to get you signed in smoothly.

First, just to clarify a couple of things:
- Are you using the latest version of the Self app from the Play Store?
- Have you tried rebooting your device since this started happening?
- Do you have stable internet connection (Wi-Fi or mobile data) when attempting to log in?
- Has this issue started recently or after some update?

Assuming the basics check out, here are some steps you can try:

1. Force Close and Clear Cache of the Self App
- Go to your device’s Settings > Apps & notifications > See all apps > Find Self app.
- Tap Force stop.
- Then tap Storage & cache, and choose Clear cache (avoid clearing data first to prevent loss of any saved info).

2. Update or Reinstall the Self App
- Visit Google Play Store, search for the Self app, and make sure it’s updated.
- If updated already, try uninstalling and then reinstalling the app to clear any corrupt files.

3. Check Device Date & Time Settings
- Sometimes incorrect date/time settings can cause login loops.
- Go to Settings > System > Date & time and make sure Automatic date & time is on.

4. Try Logging In from a Different Network or Device
- If possible, switch to a different Wi-Fi or try mobile data to rule out any network issues.
- Alternatively, try logging in to Self’s website from a browser on your phone or another device.

5. Clear WebKit Cache (Since Your Browser Uses WebKit Engine)
- Go to your browser’s settings and clear browsing data – specifically cache and cookies that might interfere with app login if it’s web-based.

If you’ve tried all these and the problem persists, it might be related to a temporary server issue from Self’s side, or a bug in the app. Sometimes temporary server delays cause login loops. You can check Self’s official social media or support pages for any announcements.

Would you mind confirming which of these steps you've already tried? That way I can help you go deeper or explore alternative fixes.

Are you satisfied with the steps so far, or shall we continue troubleshooting?

Didn't work

Thanks for letting me know those steps didn’t resolve the issue. Let's dive a bit deeper to try and fix this login loop.

Since clearing the app cache and reinstalling didn’t help, here are some advanced steps:

1. Clear App Data
- This resets the app completely (you might lose app settings, but your account info stays on the server).
- Go to Settings > Apps & notifications > Self app > Storage & cache > Clear storage/data.
- Then try logging in again.

2. Check Permissions
- Make sure the Self app has all necessary permissions, especially for storage and internet access.
- Go to Settings > Apps & notifications > Self app > Permissions and enable any that are off.

3. Disable Battery Optimization for Self app
- Sometimes Android's battery saver limits app background activity causing login glitches.
- Go to Settings > Battery > Battery optimization > Find Self app and select Don't optimize.

4. Check for Device Software Updates
- Having the latest Android OS updates can fix compatibility issues.
- Go to Settings > System > Advanced > System update and check for updates.

5. Try Logging In via Web Browser
- Visit Self’s website using your browser and see if login works there. This helps confirm if it’s app-specific.

If none of these steps work, there might be a deeper issue with your account or with Self’s servers. At that point, I recommend contacting Self’s support team via [email protected] with details about your device, OS version, and the problem for them to assist.

Would you like me to help guide you through some of these steps or any other questions? Are you satisfied with this advanced troubleshooting for now?