Hi there! It looks like you're having some connectivity issues with Paycom on both your laptop and mobile device. I’d love to help you resolve this.

Could you provide a bit more detail on the problems you're experiencing? For example, are you unable to connect to the Paycom platform entirely, or is it more about specific features not loading? Let me know what you’ve tried so far, and we'll work through this together.

log on and states Network error: unable to connect to the internet. Connect to WiFi or cellular data and try again. Both are in play.

Thank you for the additional details! It sounds like you're encountering a network error while trying to log in to Paycom on both your laptop and mobile device, even though you're connected to the internet. Let's break this down step-by-step:

1. Check Internet Connection:
- On your laptop, try opening any website (like www.google.com) to see if your internet is working.
- On your mobile device, do the same. If you can't access any websites, you might want to reset your Wi-Fi connection or switch to cellular data.

2. Reboot Your Devices:
- Restart both your laptop and mobile device. Sometimes, a simple restart can help clear temporary glitches.

3. Clear Cache and Cookies (for your laptop):
- In your WebKit browser, go to the settings or preferences section.
- Look for "Privacy" or "History," and find the option to clear browsing data. Make sure to select cookies and cached images and files, then clear them.

4. Verify your Paycom Account:
- As some users have suggested, it’s beneficial to check if your email and phone number are verified in your Paycom account. You might need to log in via a web browser on another device to do this if the app or site isn't accessible on your current devices.

5. Update Paycom App (for your mobile device):
- Ensure that your Paycom app is updated to the latest version from your app store. Outdated apps can sometimes cause connectivity issues.

6. Try an Alternative Network:
- If possible, connect your laptop and mobile device to a different Wi-Fi network or use mobile data to see if the issue persists.

If you’ve completed these steps and are still having trouble, please let me know, and I can help with more advanced troubleshooting or check if there are any issues with Paycom's services at the moment. Are you satisfied with the solutions I’ve provided so far?