To resolve the issue of Bestplay indicating "no internet connection" while you actually have internet access, follow these steps:

1. Clear Cache and Data

- Navigate to Settings on your device.

- Go to Apps or Application Manager.

- Locate and select Bestplay from the list of apps.

- Tap on Storage and then select Clear Cache followed by Clear Data. This will reset the app settings and may resolve connectivity issues.

2. Check Network Settings

- Ensure your device is connected to Wi-Fi or cellular data.

- In Settings, go to Network & Internet, and toggle Airplane mode on and off to reset your connections.

- If connected to Wi-Fi, forget the network (select the Wi-Fi network and tap Forget) and reconnect by entering the password again.

3. Restart Your Device

- Restarting the device can resolve temporary glitches that may cause connectivity issues.

4. Update the Bestplay App

- Open the Google Play Store.

- Search for Bestplay. If an update is available, tap Update. Keeping the app updated is crucial for optimal performance.

5. Remove and Re-add Google Account

- Navigate to Settings > Accounts or Users & accounts.

- Select your Google account and tap on Remove account.

- After removing, restart your device and go back to Settings to re-add your Google account.

6. Reinstall Bestplay (if not already done)

- Uninstall the Bestplay app from your device.

- Re-download it from the Google Play Store to ensure you have the most recent version.

7. Check for System Updates

- Go to Settings and scroll down to System.

- Tap on System updates to check if there are any pending updates for your device’s operating system.

8. Test Your Internet Connection

- Open a browser or another app requiring internet to confirm your connection is stable.

- If you encounter connection issues with other apps as well, the problem may lie with your network or service provider.

If after following these steps, Bestplay still shows "no internet connection," consider reaching out to Bestplay's support for more specific troubleshooting options - learn more.