Hi! I see you’re having trouble with locations being locked during events in Seekers Notes. Could you tell me a little more about what exactly is happening? For example, are the event locations not unlocking even after the event starts, or are they locked when you try to access them during gameplay? Also, have you updated the game to the latest version on your Android device?

Understanding these details will help me offer the best steps to get this fixed for you.

I have updated, cleared cache, reinstalled app & for some reason all the basic locations that were unlocked are now locked again. The only thing different I did today was connect to Facebook then this happened. So I logged out & the locations are Still locked!

Thanks for the detailed info! Since you mentioned the locations that were previously unlocked are now locked again after connecting to Facebook, and that clearing cache and reinstalling didn't fix it, let’s try a few additional targeted steps:

1. Check Game Account Sync: Sometimes linking the game to Facebook can cause account sync issues. Please confirm you are logged into the correct Facebook account that was originally connected to your Seekers Notes profile. Attempt to reconnect to Facebook within the game carefully to see if the locations unlock again.

2. Clear Game Data: On Android 10, clearing app cache doesn’t always clear saved data. Try clearing your game data (note: this resets local data but if your progress is saved online, it should restore):
- Go to Settings > Apps > Seekers Notes > Storage > Clear Data.
- After clearing, restart the game and log in again.

3. Check Internet Connection: Disconnect from Wi-Fi and switch to mobile data (or vice versa) to make sure the issue isn’t network-related during content fetching.

4. Restart Device: A simple reboot can sometimes resolve syncing glitches.

5. Wait for Server Sync: Occasionally after linking accounts or an update, the server may take some time to sync your progress. Give it a few minutes and try reopening the game.

If after these steps the issue remains, it might be a known issue affecting some users after account linking. In that case, contacting the official Seekers Notes support team at [email protected] with your player ID (visible on main screen) and describing the problem would be the best next step.

Feel free to let me know how this goes! Are you able to try these steps and share what happens?

Are there known bugs with Seekers Notes latest update?

Thanks for asking about known bugs in the latest Seekers Notes update. According to the official Seekers Notes Help Center, there are some ongoing known issues, and the developers recommend restarting the game and rebooting your device as initial steps. If problems persist, they suggest contacting support directly1.

Additionally, some players have reported issues related to ads and video playback during events, which the team is actively working on fixing3. There have also been reports from certain device users (like Kindle or iPad) facing problems opening the game post-update, indicating device-specific bugs8.

Since your locations got locked after linking Facebook, it’s possible this is related to account sync bugs or temporary server-side issues after the update. If the general troubleshooting we tried earlier hasn't resolved it, I recommend reaching out directly to Seekers Notes support at [email protected] with your player ID so they can investigate your account status in detail.

Would you like me to guide you on how to gather your player ID and contact support efficiently?

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Locations locked during events

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