[Seekers Notes] Lost game and all my achievements been sent back to the beginning of game

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Sharon Stevens
2 months ago In Seekers Notes
Lost game and all my achievements been sent back to the beginning of game

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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2 months ago

Hi! I see your Seekers Notes game was reset and your achievements and progress have gone back to the beginning. That can definitely be concerning. Just to understand better, are you still logged into the same Google Play Games account where you initially played? Also, did this happen after reinstalling the game, changing devices, or after any update?

Usually, Seekers Notes links progress to your Google Play Games account on Android devices, so if you’re logged in with the same account, the progress should sync back once you reopen the game.

Here’s a step-by-step approach we can try on your Kindle (Android 9):

1. Check Google Play Games connection:
- Open your Google Play Games app and ensure you’re signed in with the correct Google account.
- In Seekers Notes, look for any sign-in or account options and verify if it’s connected.

2. Restart the game:
- Close Seekers Notes completely (remove it from recent apps).
- Reopen the game to see if it triggers a restore or sync from the cloud.

3. Reinstall the game (if needed):
- If you’re still stuck at the beginning after restarting, try uninstalling and reinstalling Seekers Notes.
- When you launch the app after reinstall, complete the tutorial again and watch for any prompt asking to restore your previous progress.

4. Manual restore or support contact:
- If the above doesn’t help, you may need to contact Seekers Notes support with your game IDs.
- The Support ID can be found in the game settings or on your account page.
- Provide them your old and new Support IDs so they can transfer your data back.

Since you’re on Kindle with Android 9, confirm that Google Play Games is set up properly on your device because sometimes game progress sync depends on it.

If you want, I can guide you through checking your Google Play Games settings or collecting your Support ID to contact MyTona support. Let me know how it sounds to you or if you’ve tried any of these already!

Are you satisfied with the solution I provided so far?

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