[DragonPass] Invalid Airport Name

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PRAGASH A/L POOGAVARNUM
1 year ago In DragonPass
Invalid Airport Name

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hi there! It looks like you're encountering an "Invalid Airport Name" error with DragonPass. Let's work through this together.

To start, could you let me know which airport name you’re trying to enter? Additionally, please confirm if this issue occurs when you're booking a service or checking into an airport lounge. This context will help me assist you better!

P
PRAGASH A/L POOGAVARNUM
1 year ago

trying to book my flight

user
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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

View Profile
1 year ago

Thanks for the info! It seems like you're trying to book a flight using the DragonPass service. However, you're encountering the "Invalid Airport Name" issue during that process.

Here are some steps we can take to resolve this:

1. Double-Check the Airport Name: Ensure that you are using the official name of the airport. Some airports are known by abbreviations, so make sure you’re using the full name (e.g., "Los Angeles International Airport" instead of "LAX").

2. Try Different Variations: If you're sure the airport name is correct, consider trying different variations or spellings. Just a slight difference in spelling or punctuation can cause an error.

3. Update Your App/Browser: Make sure that your DragonPass app or your web browser is up to date. Sometimes, outdated software can lead to this kind of issue.

4. Clear Cache and Cookies: If you are using a browser, clearing the cache and cookies can sometimes resolve unexpected issues. You can do this in the settings of your browser.

5. Check Supported Airports: You could refer to the list of supported airports directly on the DragonPass site. You can check that here: DragonPass Airports.

6. Try from a Different Device or Browser: If possible, try accessing the booking from another device or browser to see if the issue persists.

If you've attempted these steps and the problem remains, I suggest reaching out to DragonPass support directly at [email protected] for further assistance.

Are you satisfied with the solution I provided, or is there something more specific you'd like to explore?

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