Hi there! I'm here to help you with the issue of not being able to see the live video for Andrew Marr or James O'Brien. Let's figure this out together.

Could you provide me with a bit more detail? For example:
- Are you trying to watch these videos on the LBC website, YouTube, or another platform?
- Are you getting any specific error messages, or is the video just not loading?
- Have you tried accessing these videos on different devices or browsers?

Your answers will help me guide you through some potential solutions!

I am using the new LBC Global app

Thanks for letting me know that you're using the new LBC Global app! Let's work through the issue with the live video not showing for Andrew Marr or James O'Brien.

Here are a few steps to troubleshoot the problem:

1. Check Your Internet Connection: Ensure that you have a stable internet connection. If you're on Wi-Fi, try to reconnect or switch to mobile data to see if that makes a difference.

2. Update the App: Make sure that the LBC Global app is up to date. Go to the App Store, search for the LBC app, and see if there's an update available. If there is, please update it.

3. Clear the App Cache: Sometimes, clearing the cache can help. You can do this by uninstalling the app and then reinstalling it from the App Store. This process can resolve some loading issues.

4. Check for Notification Settings: Ensure that you have allowed notifications for the app, as key live events may be broadcasted through notifications.

5. Restart Your Device: If you haven’t already, try restarting your MacBook. This can help refresh the app and clear any temporary glitches.

If you've tried these steps and the issue persists, it might be worth reaching out to LBC support directly at [email protected] for further assistance. They might have more specific insights if there's a known issue on their end.

Are you satisfied with the solution I provided, or is there anything else I can assist you with?

Can't see any live video on Andrew Marr or James O Brien

It seems like you're experiencing an issue with live video for Andrew Marr and James O'Brien on the LBC Global app. Let's go through some possible solutions together.

1. Check for Updates: Make sure your LBC Global app is updated to the latest version available in the App Store. Go to the App Store, search for the app, and see if there's an update. If so, please install it.

2. Ensure Proper Connectivity: Double-check your internet connection to ensure it's stable. If you're on Wi-Fi, you might want to try switching to mobile data or vice versa to see if that helps.

3. Accessing Live Video: Sometimes, live videos may not start immediately. You can check if the videos are available for replay. For instance, you can find recordings of Andrew Marr's show on YouTube through this link: Tonight with Andrew Marr | Watch Live - YouTube

4. Reinstall the App: If the app continues to malfunction, you can try uninstalling it and then reinstalling it. This will clear any cached data that might be causing issues.

5. Contact Support: If you've tried these steps and are still having trouble, it might be best to reach out to LBC support at [email protected]. They can provide more specific guidance based on your situation.

Are you satisfied with the solution I provided, or is there anything else I can assist you with?

streaming video on New Global App is missing

It sounds like you're having trouble with the LBC streaming video not showing up in the New Global App. Let's address this issue together.

Here are some troubleshooting steps you can follow:

1. Confirm App Version: Ensure that you have the latest version of the LBC app installed. You can check for updates in the App Store. If there’s an update available, please install it.

2. Ensure Live Streaming Availability: Sometimes, certain live streams may not be available due to licensing or broadcasting rights. It's a good idea to check the LBC website or their social media for any announcements regarding live streaming.

3. Ensure Proper Connectivity: Check your internet connection. A poor connection can cause streaming issues. If possible, try switching between Wi-Fi and mobile data to see if that resolves the problem.

4. Restart the App: Close the app completely and then reopen it. This can often help refresh any features that aren’t loading properly.

5. Clear Cache (if applicable): If you've tried these steps and still see the issue, clearing the app data might help. This can involve uninstalling the app and then reinstalling it from the App Store. This will give you a fresh start with the app.

6. Contact Support: If the streaming function is still not available after trying these steps, you might want to reach out to LBC support at [email protected]. They may have more insights specific to the app's performance.

For more information on the new features and troubleshooting, you can visit this link.

Are you satisfied with the solution I provided, or do you need further assistance?

LBC streaming issues on Global Player app troubleshooting

It seems you're having issues with LBC streaming on the Global Player app. Let’s troubleshoot this step-by-step to see if we can resolve your issue.

1. Check App Updates: Make sure you have the latest version of the Global Player app installed. Head to the App Store and check for any available updates.

2. Verify Your Internet Connection: A stable internet connection is crucial for streaming. Try switching between Wi-Fi and mobile data to see if that helps improve connectivity.

3. Restart the App: Close the Global Player app completely and then reopen it. This can often fix issues with streaming.

4. Clear Cache: If you continue experiencing problems, consider uninstalling the app and then reinstalling it. This will clear any cached data that might be causing issues.

5. Access the FAQs: For specific problems related to streaming, it's helpful to check the official Global Player FAQs here. They cover common troubleshooting tips and can assist in resolving various issues.

6. Check for Service Outages: Sometimes, the service may be down. You can check for any reported outages using DownDetector here.

7. Contact Support: If you've tried all these steps and the problem persists, reaching out to LBC support directly via [email protected] may be your best option. They can provide more detailed assistance tailored to your situation.

Are you satisfied with the solutions I provided, or do you need further assistance with something specific regarding the streaming issue?