If you're experiencing an issue at Level 3005 of Word Collect where no letters are shown to create words, follow these steps to potentially resolve the problem:

1. Check for Known Issues: Recent updates have acknowledged an issue where letters may not appear during certain levels, including Level 3005. Developers are continually working on fixes, so ensure your app is updated to the latest version. You can view the latest updates and known issues here - [learn more].

2. Restart the App: Close the Word Collect app completely. On some devices, this may require swiping it away from your recent applications.

3. Reboot Your Device: Power down your device completely, wait for a few seconds, and then turn it back on. This simple step can often clear temporary glitches that might be causing the issue. After rebooting, launch Word Collect again to see if the letters now appear.

4. Check Internet Connection: Ensure you have a stable internet connection, as this game may require it for proper functionality. If you're on Wi-Fi, try switching to mobile data or vice-versa to see if it makes a difference.

5. Clear Cache: If you’re using an Android device, go to your device's settings, find the Word Collect app, and clear its cache. This can help in removing any corrupted files that may be causing issues.

6. Reinstall the App: If the problem persists, uninstall the Word Collect app and then reinstall it from the Google Play Store. This can ensure you have a fresh installation with no glitches.

7. Contact Support: If none of the above steps work, you may need to contact the game's support team for assistance. Access the support options either through the app or on the official website.

Following these steps should help resolve the issue you are facing at Level 3005 in Word Collect.