[Bird lover feeder] Not able to log in, forgot password is not sending ver code to my email. checked junk also

C
Chrissy
4 months ago In Bird lover feeder
not able to log in, forgot password is not sending ver code to my email. checked junk also

Comments

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
4 months ago

Hi there! I understand you're having trouble logging into your Bird Lover Feeder app because the forgot password feature isn't sending the verification code to your email, even after checking your junk folder. Let's get this sorted out together.

First, just to confirm:
- Are you entering the exact email address you used to register with the Bird Lover Feeder app?
- Also, can you tell me which email provider you are using (e.g., Gmail, Outlook)?

Meanwhile, here are some steps you can try:

1. Double-check the email address: Sometimes a small typo can prevent the email from arriving. Ensure the email entered matches your account exactly.

2. Resend the code: Try initiating the password reset again, as sometimes the system might not send it on the first try.

3. Check other folders: Besides the spam/junk folder, check your "Promotions" or "Social" tabs if using Gmail, or any other custom filters you might have set up.

4. Whitelist the sender: Add the sender's email address (usually something like [email protected] or [email protected]) to your contacts or safe sender list to ensure future emails arrive.

5. Try a different device or browser: Sometimes the issue could be linked to browser settings or cache. Using WebKit on Windows 10, it might help to try a different browser to request the reset.

If these don't work, there might be an issue on the app's server side or with your account itself. In that case, we can check for any ongoing service interruptions or escalate for further investigation.

Could you please confirm if you've tried any of these steps already? That way, I can guide you further.

[Based on Bird Buddy password reset advice: Make sure the email is correct and check spam/junk folders thoroughly]1.

Looking forward to your reply so we can get you back in!

Leave a comment