[The Boston Globe ePaper] October 17,2025

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Marcel LaVergne
7 months ago In The Boston Globe ePaper
October 17,2025

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Emily Roberts

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7 months ago

Hi there! It sounds like you’re asking about accessing the Boston Globe ePaper edition for October 17, 2025. Could you please clarify if you’re having trouble finding or opening that specific edition on the ePaper app? Are you using the app itself or accessing the ePaper through a web browser on your Windows 10 WebKit device?

Once I understand a bit more about what you’re experiencing, I can guide you step-by-step to get to that edition. Looking forward to your details!

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Marcel LaVergne
7 months ago

I am getting yesterday's paper instead of today's.

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Emily Roberts

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7 months ago

Thanks for letting me know you’re seeing yesterday’s edition instead of today’s on the Boston Globe ePaper. That’s definitely something we can work on fixing.

Let’s try these steps to get the latest edition to show up on your Windows 10 WebKit browser:

1. Refresh the ePaper page: Sometimes the page may load the cached (saved) version of yesterday’s paper. Try pressing Ctrl + F5 on your keyboard to force a full refresh without loading from cache.

2. Log out and back in: If you are logged in, sign out of your account on the ePaper site, then log in again. This can sometimes reset what edition is shown.

3. Check the edition date setting: On the ePaper interface, look for an option to select or navigate editions/dates. Make sure it’s set to today’s date (October 17, 2025), not the previous day.

4. Clear browser cache: Since you’re on WebKit and Windows 10, clearing the browser cache might help. Go into browser settings and clear cached images and files, then reload the ePaper.

5. Try a different browser: Opening the ePaper in another browser like Chrome or Edge might confirm if this is a browser-specific issue.

If none of these work, it could be a backend update delay or a known app/server issue. I noticed there have been reports of the Boston Globe ePaper sometimes showing the prior day’s paper temporarily due to technical difficulties. You might want to check the Globe’s support Twitter or status pages for ongoing issues. You can also reply to this or email [email protected] for direct assistance.

Let me know if you want help with any of these steps or if you try them and still see yesterday’s edition! Are you satisfied with this approach?

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Marcel LaVergne
7 months ago

Troubleshoot Boston Globe ePaper app not updating

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Emily Roberts

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7 months ago

Thanks for asking for the troubleshooting steps specifically for the Boston Globe ePaper app not updating. It looks like there is currently a known technical issue affecting the ePaper and the app. The Boston Globe Support team has acknowledged these difficulties and is working to resolve them1 3.

In the meantime, here’s what you can try on your Windows 10 WebKit browser to work around this:

1. Refresh the page fully: Press Ctrl + F5 to do a hard refresh, which bypasses cached versions.

2. Clear browser cache: Clearing cached files can help load the latest content.

3. Log out and log back in: This can reset the session and refresh your content.

4. Try accessing the ePaper on a different browser like Edge or Chrome to see if the issue is browser-specific.

If you still see the previous edition after these steps, it’s likely due to that known outage or delay on the Boston Globe side.

For updates, you can follow their support accounts on Twitter or Facebook where they post status updates about ongoing issues1 3.

Should the problem continue beyond a reasonable timeframe, I recommend contacting the support team directly at [email protected] with your issue details.

Would you like me to help you with any of these steps or assist with drafting an email to support? Are you satisfied with this troubleshooting path so far?

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Marcel LaVergne
7 months ago

Fix Boston Globe ePaper showing old news

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Emily Roberts

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7 months ago

Hi again! I see you’re focused on fixing the issue of the Boston Globe ePaper app showing outdated news. This can happen due to several reasons, so let’s go through some targeted troubleshooting steps to get your app showing the latest edition on your device:

1. Force Close and Restart the App: Sometimes the app’s internal cache holds onto old data. Close the Boston Globe ePaper app completely on your device, then reopen it to see if it fetches the latest edition.

2. Check for App Updates: Make sure you have the newest version of the Boston Globe ePaper app installed. Updates often fix bugs related to outdated content.

3. Clear App Cache (if possible): Some apps allow clearing cached data in the app settings or your device’s application manager. Clearing this can help the app reload fresh news.

4. Log Out and Back In: Sign out of your account within the app, then log back in. This can force the app to refresh your subscription status and available editions.

5. Internet Connection: Verify your internet connection is stable. Poor connectivity can delay the content load.

6. Check Editions Selection: Sometimes the app defaults to a previous edition. Look inside the app for an option to manually select or refresh the edition to today’s date (October 17, 2025).

7. Wait for Backend Fixes: The Boston Globe Support team has noted ongoing technical difficulties with the ePaper and app, which may cause delays in updates2. If you’ve tried the above and still see outdated news, it might be due to these temporary issues.

If none of these work, contacting Boston Globe support at [email protected] with details about your device and issue can help escalate the problem.

Would you like me to guide you through any of these steps more specifically? Are you satisfied with this solution so far?

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